Giselle Ontiveros
Chula Vista,California
Summary
Highly-motivated individual with desire to take on new challenges and provide assistance to those who have suffered and experience a sort of victimization. I am an individual with a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Regional Coordinator
United States Committee for Refugees and Immigrant
San Diego, CA
12.2022 - Current
- Oversee the standards of care and protocols of comprehensive case management services to eligible foreign-national victims of human trafficking through training and technical assistance (TTA), monitoring, and outreach focusing on the following states: California (CA), Nevada(NV), Arizona (AZ)and Hawaii(HI).
- Serve as first point of contact for CA, NV, HI, provide ongoing training and technical assistance, outreach, navigate referrals to survivors, service providers, law enforcement at a local, federal, state level and other stakeholders that work with victims of trafficking as part of the day to day program operations;
- Oversee the programmatic Service Delivery Protocol for comprehensive case management services to eligible foreign-national victims of trafficking.
- Cultivate, establish and maintain relationships with partners, external stakeholders, and support survivor engagement efforts and case management services
- Conduct monitoring and desk audits to evaluate the quality of case management services being provided to qualified participants and ensure efficient funding allocation.
- Assess need for partner agency training and schedule and coordinate trainings as necessary.
- Coordinate data collection and contribute to the analysis and reporting of programmatic outcomes.
- Coordinate and participate in regional meetings, trainings, events, and anti-trafficking task forces on issues relevant to serving trafficking victims and lead presentations as needed.
Domestic Violence Response Team Member
Southbay Community Services
Chula Vista, CA
06.2022 - Current
- Provide on call emergency response crisis intervention services for victims of domestic violence in conjunction with Chula Vista, National City, Imperial Beach and other parts of the Southern San Diego region police departments.
- Conduct crisis intervention to survivors of domestic violence and their children, assist in planning for their immediate and long-term safety.
- Connection to additional support services, including counseling, restraining order assistance and emergency shelter in and out of South Bay Community Services network for survivors of domestic violence.
- Conduct mandated reporting to Child Welfare Services and Adult Protection Services as needed.
Victim Advocate
La Maestra Community Health Centers
San Diego, California
01.2021 - 12.2022
- Conducted case management: safety plans, needs assessments, and in-network referrals for foreign children, adolescents and adults survivors of human trafficking and national victims of domestic violence.
- Corresponded and collaborated with (local, state, federal) law enforcement agencies, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups to support and access victims needs.
- Coordinated referrals, services and housing programs for victims of human trafficking, sexual assault, stalking and domestic violence.
- Conducted in person and virtual outreach presentations to local community partners, schools and other collaborative agencies to bring awareness of agency's victim services.
- Administer department's financials, data and programs to be align with grant requirements.
Education
Bachelor of Arts - IS3D: Psychology, Criminal Justice & Counseling
San Diego State University
San Diego05-2020
Skills
- Referral Coordination
- Patient-Centered Care
- Strategic Planner
- Project Management
- Case Management
- Client Advocacy
- Networking
- Rapport Building
- Problem-Solving Abilities
- Trauma Informed Care Framework
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Regional Coordinator
United States Committee for Refugees and Immigrant
12.2022 - Current
Domestic Violence Response Team Member
Southbay Community Services
06.2022 - Current
Victim Advocate
La Maestra Community Health Centers
01.2021 - 12.2022
Bachelor of Arts - IS3D: Psychology, Criminal Justice & Counseling
San Diego State University
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