Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Tyson

Cincinnati,OH

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

11
11
years of professional experience

Work History

Retail Sales Assistant

Play It Again Sports Springdale
Springdale, OH
03.2017 - Current
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Janitorial Worker

Olimpia Cleaning
Edgewood, KY
03.2014 - 02.2020
  • Swept hard surface floors using broom or push broom dust mop.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Sanitized break area kitchen counters, tables and sinks.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Cleaned and sanitized drinking fountains.
  • Wiped light switches, switch plates, door knobs, door frames and door jambs.
  • Hand-cleaned telephones, door knobs, and remote controls.

Education

No Degree - Business Administration

Eastern Michigan University
Ypsilanti, MI

No Degree - Addiction Counseling

Cincinnati State Technical And Community College
Cincinnati, OH

Skills

  • Exceeding Customer Expectations
  • Safety and Cleanliness Standards
  • Effective Customer Communication
  • Payment Processing
  • Locating Merchandise
  • Merchandise Recommendations
  • Store Policies and Procedures
  • Adaptable and Flexible
  • Building Customer Loyalty
  • Merchandising and Display
  • Stocking and Replenishing
  • Engaging with Diverse Customers
  • Item Ticketing and Pricing
  • Building Customer Relationships and Loyalty
  • Excellent Written and Verbal Communication
  • Strong Communication and Interpersonal Skills
  • Thorough Knowledge of Product
  • Safe Handling Procedures
  • Managing Cash Register
  • Suggestive Selling
  • POS Inventory System Operation
  • Communications Strategies
  • Till Counting
  • Customer Assistance
  • Telephone Reception
  • Financial Transactions

Timeline

Retail Sales Assistant

Play It Again Sports Springdale
03.2017 - Current

Janitorial Worker

Olimpia Cleaning
03.2014 - 02.2020

No Degree - Business Administration

Eastern Michigan University

No Degree - Addiction Counseling

Cincinnati State Technical And Community College

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Charles Tyson