TIANA DELVALLE
Norwalk,CT
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service Supervisor
HomeGoods, TJX Companies
08.2017 - Current
- Greet /Assist customers with inquiries and provided service, resulting in positive feedback from shoppers.
- Answer questions about store policies and addressed customer concerns.
- Promote a positive work environment through open communication.
- Coach employees through day-to-day work and complex problems.
- Improve customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Developed and maintain strong relationships with customers to maintain loyalty and satisfaction.
Regular Babysitter
Mrs. And Mr. Ndour
12.2016 - 06.2018
- Communicated positively with child and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Played games, worked on puzzles, and read books to young children.
Office Assistant
The Heights At Darien
06.2016 - 08.2016
- Completed clerical tasks such as filing, copying, and distributing mail and maintaining organized workspace
- Interacted with tenants by phone, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly via WB Mason
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Medical Assisting
Norwalk Community College
Norwalk, CT2026
High School Diploma -
Brien McMahon High School
Norwalk, CT06.2019
Skills
- Scheduling
- Registration
- Documenting on patient EMR
- Referrals
- Familiar with HIPPA regulations
Hands on experience in a Simulated patient management software program:
- Microsoft office
- Customer Service
- Work Ethic and Integrity
- Cash handling and management
- Time Management skills
Timeline
Cashier/Customer Service Supervisor
HomeGoods, TJX Companies
08.2017 - Current
Regular Babysitter
Mrs. And Mr. Ndour
12.2016 - 06.2018
Office Assistant
The Heights At Darien
06.2016 - 08.2016
Medical Assisting
Norwalk Community College
High School Diploma -
Brien McMahon High School