Emely Garcia
Houston
Summary
Dynamic insurance agent manager with a proven track record at Amtex Auto Insurance, enhancing customer satisfaction and achieving sales targets through effective problem-solving and strong communication skills. Recognized for motivating teams and maintaining compliance, while adeptly managing time and multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Amtex Auto Insurance
Insurance Agent Manager
09.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Barri Financial
LoanNow
10.2019 - 09.2020
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Palais Royal
Sales Associates
09.2017 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Yes Prep Northside
05-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Amtex Auto Insurance
Insurance Agent Manager
09.2023 - Current
Barri Financial
LoanNow
10.2019 - 09.2020
Palais Royal
Sales Associates
09.2017 - 06.2019
High School Diploma -
Yes Prep Northside
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