ANJELICA A. REVELES
Bakersfield,CA
Summary
Responsible, dedicated and motivated bilingual certified Medical Assistant with 9+ years of hands-on experience. Offering extensive background assisting medical teams in examining and treating patients. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Devoted to giving every patients and customer a positive and memorable experience. History of delivering excellent customer service. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
Work History
Waitress
Golden Ox Restaurant
Bakersfield, CA
07.2024 - Current
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Filled condiments and napkin containers during slack periods.
Medical Assistant
Dr. Hany S. Aziz M.D
Bakersfield, CA
10.2021 - 04.2024
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Customer Service Cashier
Amen Beauty Supply
Bakersfield, CA
03.2016 - 12.2021
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Welcomed customers, offering assistance to help find store items.
Medical Assistant
Mirna Chambi M.D
Bakersfield, CA
06.2021 - 10.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
Diploma -
Kaplan College
Bakersfield, CA06-2014
High School Diploma -
Bakersfield Adult School
Bakersfield, CA01-2011
Skills
- Greeting guests
- Dining area maintenance
- Food running
- Order taking
- Table setting
- Beverage refills
- Food service delivery
- Customer service
- Phlebotomy
- EKG set up and monitoring
- Patient assessments
- Appointment setting
- Prescription refills
- Insurance claims
Timeline
Waitress
Golden Ox Restaurant
07.2024 - Current
Medical Assistant
Dr. Hany S. Aziz M.D
10.2021 - 04.2024
Medical Assistant
Mirna Chambi M.D
06.2021 - 10.2021
Customer Service Cashier
Amen Beauty Supply
03.2016 - 12.2021
Diploma -
Kaplan College
High School Diploma -
Bakersfield Adult School
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