Juline Thompson
Laie,HI
Summary
I am eager to apply my passion for legal studies and strong analytical skills in a paralegal career. I thrive in both team-oriented and independent environments, with excellent communication and relationship-building abilities that enable me to collaborate effectively and complete tasks efficiently. Committed to continuous learning and self-improvement, I believe that hard work, integrity, and effective communication are essential for success. I am motivated by the desire to set a positive example through perseverance and dedication, and I am excited to contribute to an organization where I can grow professionally while making a meaningful impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Call Center Student Supervisor
Brigham Young University - Hawaii
01.2023 - 09.2023
- Mentored new supervisors, sharing best practices and guiding them to success.
- Fostered a positive learning environment by addressing conflicts and promoting open communication.
- Built strong relationships with students, addressing their needs and concerns.
- Enhanced student performance with personalized feedback and support.
Personal House Cleaner
Self-Employeed
12.2021 - 12.2022
- Maintained high cleanliness standards with regular tasks including dusting, vacuuming, and sanitizing.
- Delivered thorough, detail-oriented cleaning services, enhancing client satisfaction.
- Customized cleaning plans to meet individual client needs and preferences.
- Built client loyalty through excellent communication, punctuality, and reliability.
Grocer/Cashier
Foodland
07.2021 - 12.2021
- Managed cash transactions accurately, handling payments and change efficiently.
- Maintained store cleanliness and adhered to safety guidelines for a safe shopping environment.
- Fostered positive team dynamics with effective communication and collaboration.
- Minimized product spoilage by monitoring expiration dates and rotating stock.
Customer Service Desk Specialist
The Home Depot
02.2021 - 07.2021
- Adhered to company policies to ensure high-quality work and compliance.
- Enhanced customer satisfaction with proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to meet project goals on time and within budget.
- Conducted research to identify trends and support business growth initiatives.
Security Specialist
Target
08.2020 - 01.2021
- Welcomed guests professionally while prioritizing safety and security.
- Built strong relationships with local law enforcement for effective joint incident responses.
- Proactively identified potential threats through surveillance monitoring and incident analysis.
- Conducted audits of security measures, recommending improvements as needed.
Sales Representative
Vivint Smart Home
04.2020 - 07.2020
- Improved client satisfaction with prompt issue resolution and exceptional service.
- Boosted sales through effective upselling and cross-selling.
- Expanded customer base via cold calling, networking, and relationship building.
- Increased revenue by targeting and securing high-potential accounts.
Food Service Worker/Luau Server
Polynesian Cultural Center
01.2020 - 04.2020
Food Service Worker/Luau Server
Polynesian Cultural Center
01.2018 - 04.2018
- Managed multiple orders simultaneously while maintaining quality and accuracy.
- Ensured clean, organized workspaces to promote productivity and safety.
- Assisted team members during peak hours for smooth operations and minimal wait times.
- Restocked supplies and prepared ingredients in advance for busy periods.
Shift Leader
Sweet CeCe's
02.2016 - 07.2017
- Trained new employees and delegated daily tasks effectively.
- Ensured a clean, safe work environment and adherence to safety guidelines.
- Managed cash and credit transactions accurately.
- Supervised cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Science - Psychology
Brigham Young University - Hawaii
Laie, HI06.2024
Skills
- Strong Work Ethic
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
- Excellent Communication
- Active Listening
- Punctual and Dependable
- Relationship Building
- Problem-solving abilities
Accomplishments
- Received recognition for the Overall Top Argument in a U.S. Supreme Court Moot Court Competition.
- Assumed control and maintained a personal cleaning company as a self-employed individual.
- Served as a full time proselytizing missionary for the Church of Jesus Christ of Latter-Day Saints in Anaheim, CA.
Certification
- Legal Studies - including coursework in Legal Research, Writing, and Citation following the Bluebook standards.
Timeline
Call Center Student Supervisor
Brigham Young University - Hawaii
01.2023 - 09.2023
Personal House Cleaner
Self-Employeed
12.2021 - 12.2022
Grocer/Cashier
Foodland
07.2021 - 12.2021
Customer Service Desk Specialist
The Home Depot
02.2021 - 07.2021
Security Specialist
Target
08.2020 - 01.2021
Sales Representative
Vivint Smart Home
04.2020 - 07.2020
Food Service Worker/Luau Server
Polynesian Cultural Center
01.2020 - 04.2020
Food Service Worker/Luau Server
Polynesian Cultural Center
01.2018 - 04.2018
Shift Leader
Sweet CeCe's
02.2016 - 07.2017
Bachelor of Science - Psychology
Brigham Young University - Hawaii