Sarah Williams
Stayton,OR
Summary
Friendly and outgoing individual with great attention to detail and the ability to learn new information quickly. Seeking an office assistant role that would allow growth as a professional and where I can use skills to provide administrative and technical support for your team. Communication Implemented new procedures and technologies that improved efficiency and streamlined operations.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Santiam Hospital
08.2023 - Current
- Maintain accurate records of patient care, condition, progress, and concerns
- Obtain personal information from patient regarding medical history, drug history, and complaints
- Quick problem solver
- Provide clerical support answering phones, filings, word processing, and data entry
- Monitor vital signs, blood pressure, pulse, EKG, etc.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Receptionist
Silver Creek Family Medicine
05.2022 - 10.2023
- Welcome patients and visitors
- Set up appointments and follow-ups for patients
- Answer phone calls and emails from patients, healthcare facilities and insurance companies
- Taking patient insurance and payment information, verify insurance, and collect co-payments
- Receive, organize, update and file patient medical record, and input data into electronic record
- Assist patients with completing forms, answer questions
- Abide by all HIPAA standards.
Certified Nursing Assistant
Salem Health
01.2022 - 05.2022
- Maintain accurate records of patient care, condition, progress, and concerns
- Obtain personal information from patient regarding medical history, drug history, and complaints
- Quick problem solver
- Provide clerical support answering phones, filings, word processing, and data entry
- Monitor vital signs, blood pressure, pulse, EKG, etc.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Certified Nursing Assistant
OHSU
08.2021 - 01.2022
- OHSU
- Maintain accurate records of patient care, condition, progress, and concerns
- Obtain personal information from patient regarding medical history, drug history, and complaints
- Quick problem solver
- Provide clerical support answering phones, filings, word processing, and data entry
- Monitor vital signs, blood pressure, pulse, EKG, etc.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Front Desk Agent/Night Auditor
Shilo Inn
06.2020 - 03.2021
- Reconcile accounts, balance cash drawer, log receipts, investigate and resolve out-of-balance accounts.
- Assure that room rates are accurate before reservations are made
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Managed inventory levels of supplies required for efficient front desk operations during overnight hours.
Certified Nursing Assistant
Staffing Partners
06.2019 - 03.2020
- Maintain accurate records of patient care, condition, progress, and concerns
- Obtain personal information from patient regarding medical history, drug history, and complaints
- Quick problem solver
- Provide clerical support answering phones, filings, word processing, and data entry
- Monitor vital signs, blood pressure, pulse, EKG, etc.
- Traveled to different location throughout Oregon
Certified Nursing Assistant
Salem Health
01.2018 - 06.2019
- Maintain accurate records of patient care, condition, progress, and concerns
- Obtain personal information from patient regarding medical history, drug history, and complaints
- Quick problem solver
- Provide clerical support answering phones, filings, word processing, and data entry
- Monitor vital signs, blood pressure, pulse, EKG, etc.
Phone Banker 2
Wells Fargo
08.2016 - 10.2017
- Balanced multiple priorities effectively, ensuring timely task completion while focusing on delivering outstanding customer service.
- Helped customers complete online banking services and assisted with user access problems such as forgotten passwords.
- Show empathy, take ownership, and ensure issues will be resolved
- Uphold Wells Fargo's ethical standards and operational integrity
- Embrace learning and teamwork, understand products and services to meet customer needs
- Participate in meetings and share ideas to help achieve team objectives.
Cashier
Kohls Department Store
07.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed refunds and exchanges in accordance with company policy.
Education
Diploma -
Cascade High School
Turner, OR06.2015
Skills
- Communication
- Strong Work Ethic
- Adaptability
- Problem Solving
- Critical Thinking
- Teamwork
- Self-Management
- Customer Service
Timeline
Certified Nursing Assistant
Santiam Hospital
08.2023 - Current
Receptionist
Silver Creek Family Medicine
05.2022 - 10.2023
Certified Nursing Assistant
Salem Health
01.2022 - 05.2022
Certified Nursing Assistant
OHSU
08.2021 - 01.2022
Front Desk Agent/Night Auditor
Shilo Inn
06.2020 - 03.2021
Certified Nursing Assistant
Staffing Partners
06.2019 - 03.2020
Certified Nursing Assistant
Salem Health
01.2018 - 06.2019
Phone Banker 2
Wells Fargo
08.2016 - 10.2017
Cashier
Kohls Department Store
07.2015 - 08.2016
Diploma -
Cascade High School
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