Summary
Overview
Work History
Education
Skills
Timeline
Generic

Markia Evans

Miami Gardens,FL

Summary

Responsible Stocker with excellent blocking, facing and customer service skills coupled with experience. Fast worker with attention to detail and completeness. Enthusiastic stock associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Dependable customer service rep with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment. Multilingual Grocery Stocker with team-oriented nature and expertise to handle checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.

Overview

2
2
years of professional experience

Work History

Stock Associate

Publix
Miami Gardens, FL
09.2021 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Customer Service Cashier

SUN LIFE STADIUM
Miami Gardens, FL
06.2021 - 08.2021
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.

SERVER

Dennys Restaurant
Miami, FL
10.2019 - 12.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

Miami Norland Senior High School
Miami, FL
06.2020

Skills

  • Safety Methods
  • Stockroom Procedures
  • Stocking and Replenishing
  • Performance Improvement
  • Cash Register Operations
  • Active Listening
  • Light Housekeeping
  • Stockroom Maintenance
  • Special Assignments
  • Shelving of Products
  • Product Restocking
  • Product Signage and Labeling
  • Customer Relationships
  • End Cap Placement
  • Loyalty Programs
  • Team Goals
  • Cash Control
  • Stockroom Organizing
  • Special Requests
  • Team Meetings
  • Customer Inquiries
  • Product Packaging
  • Customer Transactions
  • Purchase Needs Determination
  • Housekeeping Duties
  • Complex Problem-Solving
  • Positive Reinforcement

Timeline

Stock Associate

Publix
09.2021 - Current

Customer Service Cashier

SUN LIFE STADIUM
06.2021 - 08.2021

SERVER

Dennys Restaurant
10.2019 - 12.2020

High School Diploma -

Miami Norland Senior High School
Markia Evans