DINO CAPPELLI
COLDWELL BANKER REALTY
St. Petersburg,FL
2
Certifications
11
years of professional experience
Licensed Florida Realtor and Real Estate Professional building lead generation, property marketing, and client relationships that move transactions from first contact to closing. Earned the Sterling Society award for standout sales performance and professional achievement. Brings market knowledge, negotiation support, and steady communication to buyers and sellers throughout the process.
Work History
Licensed Florida Realtor
- Marketed [number] property listings weekly through tailored outreach, showing coordination, and client follow-up.
- Built residential sales experience by supporting buyers and sellers through listing preparation and transaction coordination.
- Strengthened client relationships by providing clear communication, responsive service, and consistent follow-through.
- Developed property marketing materials that presented homes professionally and supported stronger buyer interest.
Accounts Payable Specialist
- Reviewed claims and coordinated accurate, timely fund disbursements to providers.
- Maintained professional relationships with U.S.-based clients and service providers.
- Investigated discrepancies, resolved payment issues, and supported accurate financial processing.
- Demonstrated strong organizational skills, attention to detail, and problem-solving abilities.
Research Specialist | Department of Defense Contract
- Provided research and information assistance to active-duty military personnel, retirees, and their families worldwide.
- Supported a broad range of needs involving deployment, education, housing, employment, and family services.
- Assisted individuals facing sensitive and emotionally challenging circumstances with compassion, discretion, and professionalism.
- Managed diverse research requests while maintaining accuracy, confidentiality, and a high standard of service.
Collection Paralegal
- Managed delinquent accounts involving court-ordered payments, fines, and outstanding invoices.
- Negotiated payment arrangements to resolve financial obligations and reduce the potential for judgments and liens.
- Coordinated with process servers, sheriff's departments, attorneys, and other legal professionals.
- Reviewed account records and prepared supporting documentation for litigation when necessary.
- Maintained professional client communications while supporting legal compliance and account resolution.
Collections Specialist
- Managed a portfolio of seriously delinquent credit card accounts.
- Contacted customers to negotiate payments and establish customized repayment arrangements.
- Investigated account disputes and coordinated adjustments with internal departments.
- Balanced customer service with company policies and applicable financial regulations.
- Worked toward monthly performance goals by reducing delinquencies and securing payments.
Senior Collector | Fraud Prevention
- Managed the collection of non-sufficient-funds (NSF) checks and monitored potentially fraudulent activity.
- Investigated account irregularities and evaluated potential fraud risks.
- Negotiated repayment arrangements to recover outstanding funds.
- Collaborated with internal teams to support fraud prevention, regulatory compliance, and financial risk reduction.
Real Estate Professional | Licensed Florida Realtor
10 Years 9 Months- Develop lead-generation and advertising strategies to increase property exposure and attract prospective buyers.
- Build and maintain client relationships through personalized service, communication, and market knowledge.
- Assist clients throughout the real estate transaction process, including marketing, negotiations, and closing coordination.
- Earned the prestigious Sterling Society award in recognition of outstanding sales performance and professional achievement.
- Apply strategic marketing and relationship-building skills to support client goals and business growth.
Education
- Psychology and Business Administration
Approximately two years of college coursework
- Real Estate Education
- Notary Public
Skills
Real Estate Sales & Marketing
Lead Generation & Advertising
Customer Service & Relationship Management
Financial Collections & Account Resolution
Fraud Prevention & Risk Assessment
Legal Documentation & Litigation Support
Research & Problem-Solving
Negotiation & Conflict Resolution
Confidential Information Handling
Client Advocacy & Communication
Real estate sales & marketing
Comparative market analysis
Delinquency tracking
Fraud prevention & risk assessment
Legal documentation & litigation support
Regulatory compliance monitoring
Open house coordination
Certification
Bob Hogue School of Real Estate
ADDITIONAL TRAINING
Collections | Customer Service | Legal Assistance | Credit and Loss Prevention | Fraud Prevention | Department of Defense Military Research | Real Estate
Timeline
Real Estate Professional | Licensed Florida Realtor
COLDWELL BANKER REALTY
01.2016 - CurrentRead More
Florida Notary
from Notary Public
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Bob Hogue School of Real Estate
from Real Estate Education
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Saint Martha School
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Sarasota High School
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Manatee Junior College
from Psychology and Business Administration
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Senior Collector | Fraud Prevention
EQUIFAX
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Collections Specialist
JPMORGAN CHASE
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Collection Paralegal
JAMES CASESA COLLECTIONS ATTORNEY
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Research Specialist | Department of Defense Contract
CERIDIAN – MILITARY ONESOURCE
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Accounts Payable Specialist
CERIDIAN EMPLOYMENT ASSISTANCE PROGRAM
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Licensed Florida Realtor
BLAKE REAL ESTATE
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