Skilled in problem-solving and customer service, I significantly enhanced client retention and safety measures at Self Employed Insurance Group and CBS. My expertise in multitasking and maintenance, combined with a friendly attitude, drove efficiency and team collaboration, fostering a competitive edge and high satisfaction levels.
Overview
2025
2025
years of professional experience
Work History
Poran
224 E 165
Utilized a range of tools to perform repair tasks effectively.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Enhanced safety measures by performing routine inspections and identifying potential hazards.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Barbershop Manager
Self Employed Insurance Group
12.2023 - 12.2024
Coordinated workshops and training sessions for professional development of staff members.
Managed daily operations for a smooth barbershop experience and enhanced client retention.
Evaluated market trends to stay competitive within the industry while offering innovative services tailored to client preferences.
Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
English Tutor/College Assistant (hybrid), Early College Initiative Program at City College of New YorkEnglish Tutor/College Assistant (hybrid), Early College Initiative Program at City College of New York