Miranda Clayton
Licensed Cosmetologist
3484 Kapalua Bay Dr Las Vegas,NV
Summary
Service-focused Business Manager dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Bakery Associate
Stater Brothers Markets
Lake Arrowhead, CA
06.2021 - 01.2022
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Counter Manager
Nordstrom
Century City, CA
06.2018 - 06.2021
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Submitted reports to senior management to aid in business decision-making and planning.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Relationship Banker
Bank Of America
Santa Monica, CA
06.2017 - 06.2018
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Worked with clients to address and respond to client and partnership management issues.
- Answered customer questions and explained available services such as deposit accounts, bonds and securities.
- Presented new and additional products and services to existing customers.
- Identified issues, analyzed information and provided solutions to problems.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
Education
Licensed Cosmetologist - Cosmetology
Marinello School of Beauty - Los Angeles
Los Angeles, CA 10.2008 - 11.2009
Skills
Cashier experience
Leadership
Excellent Communication
Dependable and Responsible
Multitasking Abilities
Excellent time management skills
Stock management
Timeline
Bakery Associate
Stater Brothers Markets
06.2021 - 01.2022
Counter Manager
Nordstrom
06.2018 - 06.2021
Relationship Banker
Bank Of America
06.2017 - 06.2018
Licensed Cosmetologist - Cosmetology
Marinello School of Beauty - Los Angeles
10.2008 - 11.2009