CAROLYN MILLSAPS
Tampa,Florida
Summary
I worked as a bakery clerk for 20 years, preparing and displaying products to shoppers. I kept products fresh, rotated and stocked well, took special orders, and provided excellent customer service. I also worked as a deli clerk for 7 years for the same company. I am willing and looking forward to learning new skills. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
35
35
years of professional experience
Work History
Bakery Clerk
Publix Super Markets
11.2018 - 06.2023
- Greeted incoming customers and offered assistance
- Remained attentive to customer needs and concerns
- Offered product selections based on customers' preferences
- Worked cooperatively with coworkers to build a strong bakery team
- Answered customer phone calls to address concerns and questions
- Displayed products according to bakery guidelines
- Rotated products and removed expired items
- Sliced bread and packed out freshly baked products from the bakery
- Closed 1-2 nights per week.
Product Demonstrator
Advantage Solutions
09.2018 - 11.2018
- Shared samples with customers to encourage sales
- Studied product details to deliver expert presentations
- Engaged customers in conversation to increase sell-through result
- Offered additional product information and answered questions
- Set up and arranged demonstration areas
- Maintained neat and organized promotional areas
- Cleaned up stations of remaining products or trash at the end of demonstrations.
Bakery Clerk
Publix Super Markets
10.2001 - 08.2017
- Greeted incoming customers and offered assistance
- Remained attentive to customer needs and concerns
- Offered product selections based on customers' preferences
- Worked cooperatively with coworkers to build a strong bakery team
- Answered customer phone calls to address concerns and questions
- Displayed goods following bakery guidelines
- Rotated products and removed expired items
- Sliced bread and packed out freshly baked products from the bakery
- Closed 1-2 nights per week.
Deli Clerk
Publix Super Markets
10.1993 - 10.2001
- Greeted customers and offered assistance
- Sliced, weighed, and wrapped deli items
- Took orders and recommended new products
- Answered phones and answered questions and concerns
- Prepared deli platters for pick-up
- Kept the front neat, clean, and filled with products
- Rotated products and pulled expired items
- Cleaned kitchen tools and equipment after use
- Closed many nights.
Store Associate/Cashier
7-11 Convenience Stores
08.1988 - 04.1993
- Greeted incoming customers and offered assistance
- Processed cash and credit card transactions accurately
- Monitored entrance, remaining alert and engaged
- Stocked shelves and updated pricing
- Worked cooperatively with coworkers
- Helped customers find desired items
- Kept merchandise well-organized and presentable
- Communicated clearly with customers and coworkers.
Education
High School Diploma -
Adult Day High School
Tampa, FLHillsborough Community College
Tampa, FLSkills
- Greeted customers and offered assistance
- Informed customers of new products and sales
- Rotated products, removing expired ones
- Displayed goods following guidelines
- Arranged items on displays and shelves
- Maintained knowledge of sales
- Kept a clean and safe environment
- Operated bakery and deli slicers
- Closed bakery and deli
- Cashier experience
Timeline
Bakery Clerk
Publix Super Markets
11.2018 - 06.2023
Product Demonstrator
Advantage Solutions
09.2018 - 11.2018
Bakery Clerk
Publix Super Markets
10.2001 - 08.2017
Deli Clerk
Publix Super Markets
10.1993 - 10.2001
Store Associate/Cashier
7-11 Convenience Stores
08.1988 - 04.1993
High School Diploma -
Adult Day High School
Hillsborough Community College