Brian Ellis
Parts Manager
Wilmington,NC
Summary
Motivated parts specialist with 19 years experience in a fast paced, team-based environment. Managing the truck shop parts department and dealer warehouse.
Overview
19
19
years of professional experience
3
3
Certification
Work History
Commercial Truck Parts Advisor/Shipping and Receiving Manager
Capital Ford
Wilmington, NC
08.2008 - Current
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Accomplished multiple tasks within established timeframes.
- Provided accurate services to shop of 14 technicians.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Handled daily heavy flow of paperwork and cooperated with accounting department on invoicing and shipping problems.
- Recognized multiple times for excellent service within company.
Parts Counter Person
University Ford
Chapel Hill, NC
08.2003 - 09.2008
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Ordered parts for customers, repair shops and service department specializing in diesel.
- Managed over 50 calls per day.
Education
Diploma/ASE Certified - Autobody Technology
Vance-Granville Community College
Henderson, NC2000
High School Diploma -
Vance-Granville Community College
Henderson, NC07.1999
Skills
- Creative problem solver
- Data Interpretation
- Operations Control
- Strategic Planning
- Ability to delegate responsibility and expect accountability
- Able to quickly adapt to processes already in place
- Well adept in catalog interoperation
Certification
- Ford Parts Manager Master Certified.
- Ford Commercial, Fleet & Diesel Master Certified.
- Ford Parts Counter person Master Certified.
Timeline
Commercial Truck Parts Advisor/Shipping and Receiving Manager
Capital Ford
08.2008 - Current
Parts Counter Person
University Ford
08.2003 - 09.2008
Diploma/ASE Certified - Autobody Technology
Vance-Granville Community College
High School Diploma -
Vance-Granville Community College
Similar Profiles
Ken DumontKen Dumont
Courtesy Shuttle Driver at Capital FordCourtesy Shuttle Driver at Capital Ford
Nathan PeralesNathan Perales
Service Advisor at Capital FordService Advisor at Capital Ford
Tom EllisTom Ellis
Ford Parts Representative at Capital FordFord Parts Representative at Capital Ford