KATE O'TOOLE
Sarasota,Florida
Summary
Recent graduate with a degree in Technical Communication from the University of Central Florida, seeking to apply academic training in real-world settings. Equipped with a strong work ethic, adept technical writing and editing skills, and a passion for learning, I am eager to contribute positivity and diligence to your company.
Overview
4
4
years of professional experience
Work History
Dog Daycare Employee
Dog World Sarasota
01.2024 - Current
- Oversee and manage up to 38 dogs simultaneously within the yard.
- Employ keen observation skills to monitor dog behavior, preempting potential conflicts and addressing any health concerns promptly.
- Collaborate effectively with team members to create a safe and positive environment for the dogs.
- Handle various cleaning duties such as maintaining cleanliness and sanitation of yards, washing dishes, trash disposal, and cleaning floors.
Hostess (seasonal)
The Hub Baja Grill
05.2022 - 03.2023
- Provided exceptional customer service by maintaining a positive attitude and consistently meeting customer expectations.
- Efficiently managed customer interactions, including greeting guests promptly, escorting them to their tables, managing wait times, and ensuring timely table bussing and cleaning.
- Utilized problem-solving skills to address customer issues and determine appropriate resolutions to ensure customer satisfaction.
Sales Associate
Ulta
02.2021 - 07.2021
- Provided excellent customer service while operating as a cashier, proficiently entering customer information into the computer system, scanning items, handling cash transactions, and promoting applications for accounts and credit cards.
- Demonstrated comprehensive knowledge of store products and their locations, enabling effective assistance to customers in finding the most suitable products to fulfill their needs.
- Unloaded truck shipments, lifted heavy boxes, and restocked shelves.
Personal Assistant/Social Media Manager
Alluring Body
05.2020 - 11.2020
- Created posts promoting jewelry using multiple social medias, reached out to influencers to promote products, and used promotion tactics to boost posts.
- Crafted nose rings in a workshop.
- Photographed jewelry.
Education
Bachelor of Arts (B.A.) in English Technical Communication -
University of Central Florida
Orlando, FL05.2024
Associate in Arts (A.A.) in English -
State College of Florida, Manatee County
04.2022
Skills
- Analytical and Critical Thinking
- Technical Writing and Editing
- Excellent Communication
- Team Collaboration
- Conflict Resolution
- Multitasking Abilities
Timeline
Dog Daycare Employee
Dog World Sarasota
01.2024 - Current
Hostess (seasonal)
The Hub Baja Grill
05.2022 - 03.2023
Sales Associate
Ulta
02.2021 - 07.2021
Personal Assistant/Social Media Manager
Alluring Body
05.2020 - 11.2020
Bachelor of Arts (B.A.) in English Technical Communication -
University of Central Florida
Associate in Arts (A.A.) in English -
State College of Florida, Manatee County
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