COSETTE ANGHEL
Plainfield,IL
Summary
Dynamic Retail Relationship Banker with expertise in customer relationship management, financial advising, and consultative selling. Proven ability to tailor banking solutions and enhance customer experiences.
Overview
30
30
years of professional experience
Work History
Retail Relationship Banker
BMO
Joliet, Illinois
01.2016 - Current
- Built strong customer relationships through personalized banking services.
- Advised customers on financial products that best suit their needs.
- Identified financial needs of customers and presented appropriate product and service options.
- Assessed customer needs to recommend tailored banking solutions.
- Recommended diverse financial products to enhance branch sales and expand customer portfolios.
- Explored customer profiles to identify and propose relevant cross-selling opportunities.
- Identified and resolved complex client service issues to deliver exceptional customer service.
- Processed loan applications and approved or declined loans based on credit history.
- Monitored customer account activity to identify suspicious transactions or potential fraud cases.
- Adhered to all applicable laws and regulations when providing services to customers.
Professional Realtor
CENTURY 21 CASTLE BY KING
Darien, Illinois
03.2005 - 01.2011
- Guided clients through home buying and selling processes with expert knowledge.
- Negotiated contracts and terms on behalf of clients to achieve favorable outcomes.
- Managed real estate transactions from initiation to closing.
- Developed targeted marketing strategies to enhance visibility of listings across multiple platforms.
- Promoted sales through strategic advertising, open houses, and effective use of Multiple Listing Services.
- Conducted market analyses to assess property values and identify emerging trends.
Hydrotechnical Project Engineer
MARCONS CO
BAIA MARE, Romania
08.1996 - 12.1999
- Supported engineering team in projecting, researching, designing, and implementing hydraulic-hydrological aspects for land reclamation, hydrotechnical constructions, sanitary engineering, and environmental engineering projects.
- Facilitated coordination with cross-functional teams to align project goals and objectives, ensuring cohesive project execution.
- Managed project schedules to ensure timely completion of engineering tasks.
- Ensured accuracy and compliance of technical drawings and specifications through thorough review processes.
- Provided technical advice and guidance on design concepts and construction methods.
Education
Bachelor of Science - HYDROTECHNICAL ENGINEERING
UNIVERSITY OF GH. ASACHI
IASI, ROMANIA, EUROPE06-1996
Bachelor of Science - Real Estate
COLLEGE OF DuPage
Glen Ellyn, IL05-2005
Bachelor of Science - English As A Second Language
THRUMAN COLLEGE
Chicago, ILSkills
- Analytical critical thinking
- Detail-oriented
- Problem solving
- Identifying risks
- Understanding of KYC and AML
- Personal initiative
- Customer service
- Loan processing
- Customer relationship management
- Financial advising
- Consultative selling
- Identifying sales opportunities
- Product cross-selling
- Financial analysis
- Risk assessment
- Code of ethical conduct
Languages
Romanian: Native/ Bilingual
Timeline
Retail Relationship Banker
BMO
01.2016 - Current
Professional Realtor
CENTURY 21 CASTLE BY KING
03.2005 - 01.2011
Hydrotechnical Project Engineer
MARCONS CO
08.1996 - 12.1999
Bachelor of Science - Real Estate
COLLEGE OF DuPage
Bachelor of Science - HYDROTECHNICAL ENGINEERING
UNIVERSITY OF GH. ASACHI
Bachelor of Science - English As A Second Language
THRUMAN COLLEGE