Bilingual Targeted Case Manager
HEALTH CONNECT AMERICA, INC
Kissimmee, FL
12.2024 - Current
- Provide best practices, quality case management services, and ensure that all documentation is completed per payer, state, and COA standards and requirements.
- Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints or concerns.
- Develop service plans with the input of the treatment team and the clinical supervisor.
- Connect families with needed and available community resources.
- Follow up with clients and agencies as appropriate to document the use and success of referrals.
- Meet with clients weekly or biweekly for up to 12 months.
- Attend and participate bi-weekly with Treatment Team meetings
- Serve as a liaison with other professionals and agencies related to the client.
- Actively recruit new referrals to ensure that your caseload stays full.
- Provide 24/7 on-call support for clients, as per program requirements.
- Ensure compliance with all state regulatory bodies.
