Nicole Ortega Jasso
Albuquerque
Summary
Driven by a results-focused approach, I leveraged my time management and customer service skills at Gonzales & Sons Roofing to enhance office efficiency and reduce supply expenses. As a dedicated team player, I also fostered positive relationships and improved learning outcomes at Little Explorers Daycare, demonstrating strong problem-solving abilities and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Office Assistant/Customer Service
Gonzales & Sons Roofing
02.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Set Appointments for all five sales specialists
- Received incoming payments from customers to then schedule the jobs
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Coordinated and scheduled meetings and appointments.
Pre School Teacher
Little Explorers Daycare
07.2022 - 01.2024
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
Education
High School Diploma -
Independance High School
Rio Rancho, NM05.2020
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Administrative Support
- Dedicated Team Player
- File Organization
- Verbal Communication
- Mail handling
- Office Administration
- Appointment Scheduling
- File Maintenance
- Professional and mature
- Strong Problem Solver
- Clerical Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Assistant/Customer Service
Gonzales & Sons Roofing
02.2024 - Current
Pre School Teacher
Little Explorers Daycare
07.2022 - 01.2024
High School Diploma -
Independance High School
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