EDUARDO MARTINEZ
Albuquerque
Summary
General Laborer with 10 years of experience - excels in group settings with a particular attention to detail and quality. Having worked in many different settings, there was never a skill or lesson I took for granted. Every role has refined a specific quality in me which ultimately has taught me to continue refining my work ethic, attitude, discipline, integrity, humility and to remain a student. If I can show up as the best version of myself I'm better suited to serve others.
Overview
9
9
years of professional experience
Work History
Delivery Associate
505 Logistics
03.2025 - Current
- Safely operating large vans across ABQ to deliver Amazon Packages
- Lifting and loading packages up to 70lbs into van
- Report any damages or mechanical issues with the vans
- Manage efficiency to complete routes on time
Bakery Assistant
Ihatov Bread and Coffee
04.2024 - 04.2025
- Managed vendor booth at weekend markets which included loading and unloading company van, fostering relationships with customers and promoting our services, handling money and employing sales tactics.
- Baking on weekdays and Saturday
- Prepping ingredients
- Safe food handling
- Managing inventory
- Washing dishes
- Cleaning and sanitizing bakery end of each shift
- Operating oven and proofers
- Mixing/Proofing/Baking sourdough breads
- Mixing and storing pastries for the week
- Operating pastry sheeter
- Monitoring sales to adjust our production output
- Occasional deliveries to local businesses
Sales Representative
Larry H Miller CJDR
03.2024 - 04.2024
- Maintain connections with clients
- Contact new and existing clients through CRM
- Develop product knowledge and financing knowledge
- Develop relationships and connections with clients to help them find the right vehicle for their budget
- Deliver vehicles and teach clients about technology available with their vehicles
- Personalize experiences and greet each guest with hospitality
Line Cook
VEGOS
08.2023 - 03.2024
- Prep Ingredients
- Prep dishes and stock inventory
- Inventory checks daily
- Maintain food safety knowledge
- Maintain clean work stations
- Wash dishes
- Clean work stations, restrooms and front of house
- Take guest orders on the phone and in person
- Prep hot meals and work alongside line cooks and front of house to complete orders
Recondition Associate
CARMAX
04.2023 - 08.2023
- Detail vehicles with buffers and power tools
- Wash vehicles by hand
- Inventory check ins
- Move vehicles and reorganize lots
Warehouse Associate
HAYES Consolidation
12.2022 - 03.2023
- Scan cargo coming off of freight trucks
- Scan inventory and work with forklift operators to ensure product goes to the correct location
- Re-stack heavy metal or heavy boxes full of freight onto pallets
Paint Prepper
MAACO Auto Body
09.2022 - 11.2022
- Prepared body parts or entire vehicles for paint
- Use power tools to remove or replace body parts
- Use power tools and manual tools to sand vehicles
- Approach every job with attention to detail and use techniques effectively
- Practice time and project management
Bodyshop Estimator
MAACO Auto Body
01.2022 - 08.2022
- Estimated costs for auto body repairs
- Ordered parts necessary for repairs
- Restocked inventory for bodymen
- Worked with bodymen to manage projects and complete repairs efficiently
- Use power tools to sand or remove car parts
- Basic shop maintenance and cleanliness
Sales Representative
City Volkswagen of Chicago
02.2019 - 12.2021
- Sales Representative
- Contacted new and existing customers
- Monitored customer order process and addressed customer issues.
- EV Specialist for the dealership
- Worked with an entire sales team/service team to accomplish our goals
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Maximized efficiency and time management by effectively planning and organizing personal schedule sometimes helping multiple customers at a time.
- Practiced patience under high pressure situations and learned to resolve any kind of issue or dispute
- Consistently using Microsoft programs, CRM, managing 60+ customer emails/phone calls/text messages at any given time.
- Elevated dealership to Dealer of the Year in Illinois for 3 years, managing 90+ personal reviews.
Front End Manager
Target
07.2018 - 02.2019
- Front End Manager
- Cultivated strong customer relations and developed effective customer service standards.
- Reviewed employee performance and determined areas in need of improvement.
- Managed customer complaints and rectified issues to complete satisfaction.
- Put together schedule for cashier and customer service staff according to skill sets and coverage needs.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques. (Snacks really motivate people)
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Handled funds for the store at the beginning of the day, throughout the day and secured funds at the end of the day.
- Managed customer service and online order deliveries.
- Mentored new employees on customer service duties and cashier duties and delivered constructive feedback to increase understanding of job duties.
- Came in earlier or stayed after hours to make sure front end registers, Starbucks storefront and customer service desk were in order.
- Boosted team morale, leading to peak productivity and enhanced customer satisfaction.
- Oversaw daily fund handling, ensuring accuracy and security in transactions.
Barista
Starbucks
09.2016 - 06.2018
- Barista
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Operated cash register, collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Took inventory, cleaned storefront and set out new displays for each season.
- Enhanced customer satisfaction by swiftly addressing concerns, fostering a loyal customer base.
Youth Organizer
Northwest Side Housing Center
07.2016 - 08.2016
- Youth Organizer
- Managed volunteer staff to accomplish program objectives.
- Organized a group of teenagers to create surveys and plan community events to better the surrounding neighborhood.
- Led a group of 12 other teenagers to create and plan a mural that would be placed in a local park.
- Managed the group's budget to purchase materials and planned out the execution of the mural.
Education
High School Diploma -
Steinmetz College Prep
Chicago, IL06.2017
Skills
- Teamwork and collaboration
- Customer relations/customer service
- Negotiation
- Leadership skills
- Time management
- Punctual and reliable
- Attention to detail
- Verbal and written communication
- Product promotion
- Positive attitude
Timeline
Delivery Associate
505 Logistics
03.2025 - Current
Bakery Assistant
Ihatov Bread and Coffee
04.2024 - 04.2025
Sales Representative
Larry H Miller CJDR
03.2024 - 04.2024
Line Cook
VEGOS
08.2023 - 03.2024
Recondition Associate
CARMAX
04.2023 - 08.2023
Warehouse Associate
HAYES Consolidation
12.2022 - 03.2023
Paint Prepper
MAACO Auto Body
09.2022 - 11.2022
Bodyshop Estimator
MAACO Auto Body
01.2022 - 08.2022
Sales Representative
City Volkswagen of Chicago
02.2019 - 12.2021
Front End Manager
Target
07.2018 - 02.2019
Barista
Starbucks
09.2016 - 06.2018
Youth Organizer
Northwest Side Housing Center
07.2016 - 08.2016
High School Diploma -
Steinmetz College Prep
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