Cake Decorating, bowling, euchre/card/board games, camping, reading, theatre and fine dining
Michelle Kaczmarek
Sr IT Project Manager
Waterloo,Ontario
Summary
Experienced Sr IT Project Manger with excellent implementation and project management abilities. Highly organized, methodical and effective at overseeing multiple tasks, meeting deadlines and driving milestone delivery across high-performance teams. Well-versed in IT Infrastructure and application planning and deployment. Engaging and personable, working well in team-based environments.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Sr. IT Project Manager
BlackBerry Limited
Waterloo, ON
01.2020 - 01.2021
- Promoted in recognition of advanced technical skill development.
- Developed project plans and managed project scope using various methodologies to guide projects successfully from planning to implementation and maintenance.
- Maintained schedules to meet key milestones at every project phase.
- Closely collaborated with project members to identify and provide prompt issue resolution.
- Effectively communicated project plans and progress to senior leaders, key stakeholders and project contributors through regular touchpoints and consistently produced audience-targeted reports on progress, roadblocks and risk mitigation.
- Adjusted project plans to account for dynamic targets, staffing changes and cross-functional operational specifications.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint designing and planning sessions to validate requirements.
IT Project Manager
BlackBerry Limited
Waterloo, ON
01.2018 - 01.2020
- Promoted in recognition of advanced technical skill development.
- Oversaw mid-large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Developed project plans identifying key issues, approaches and performance metrics as well as project roadmaps to define project objectives, timelines and milestones.
- Led and assisted technical upgrade projects for Blackberry by working and coordinating with consultants, external vendors and developers for integrations.
- Led and managed team members engaged in administering complex IT infrastructure projects.
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
Project Management Specialist/Coordinator
BlackBerry Limited
Waterloo, ON
01.2017 - 01.2018
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Planned and executed meetings and developed project documentation.
- Gathered requirements for ongoing projects and organized details for management use.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Coordinated presentations for stakeholders and project members to detail project scope, progress and results.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Arranged events by overseeing logistics, budgets, venue selection and activity planning.
Executive Assistant
BlackBerry Limited
Waterloo, ON
01.2013 - 01.2017
- C-Level support to CSO, Executive support for VP's of Service Engineering and Operations, Core Networking, Network Operations, Network Technologies and Director of Global NOC.
- Screened calls and emails and initiated actions, prepared documents, reports and presentations for executives.
- Trained and mentored newly onboarded office staff.
- Created expense reports, budgets and presentations for all levels of management team.
- Processed travel expenses and reimbursements for executive team and senior management groups.
- Organized and coordinated travel, logistics and materials for conferences, events and monthly meetings.
- Coordinated with senior management to initiate new projects and assist in various processes on ad hoc projects.
Education
Professional Scrum Master (PSM) -
Scrum.org
01.2020 - 02.2020
SCRUM FUNDAMENTALS CERTIFIED -
SCRUMstudy
01.2016 - 02.2016
Chartered Insurance Professional (CIP) -
Insurance Institute of Canada (IIC)
Kitchener, ON 08.2009 - 08.2012
Economical ELITE Professional Development -
Economical Insurance ELITE Training
Online 01.2008 - 08.2012
Skills
Expert software proficiency MS Office 365 (Office, Visio, Teams, Project)
Working proficiency in Confluence, JIRA (Agile/Kanban)
Solution-focused Problem Solving
Teamwork and Collaboration
Agile Methodology
Waterfall Methodology
Project Planning and Development
Risk Mitigation Planning
Advanced proficiency with Smartsheet software
Accomplishments
BlackBerry GTS Social Committee Lead, (2015-Present), Supervised team of 10-14 staff members, responsible for annual planning, budgeting and execution of monthly social events for over 400 staff. Successfully built the committee into a organized, respected event program recognized company wide. Sought out for mentoring and training of other department committees.
Interests
Timeline
Professional Scrum Master (PSM) -
Scrum.org
01.2020 - 02.2020
Sr. IT Project Manager
BlackBerry Limited
01.2020 - 01.2021
IT Project Manager
BlackBerry Limited
01.2018 - 01.2020
Project Management Specialist/Coordinator
BlackBerry Limited
01.2017 - 01.2018
SCRUM FUNDAMENTALS CERTIFIED -
SCRUMstudy
01.2016 - 02.2016
Executive Assistant
BlackBerry Limited
01.2013 - 01.2017
Chartered Insurance Professional (CIP) -
Insurance Institute of Canada (IIC)
08.2009 - 08.2012
Economical ELITE Professional Development -
Economical Insurance ELITE Training
01.2008 - 08.2012