Ibnel Agacevic
Las Vegas,NV
Summary
Well-trained Assistant Restaurant Manager promoting 3 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills. Knowledgeable professional dedicated to handling such responsibilities as employee hiring and training. Pursuing an Assistant Restaurant Manager role where a strong background in the food and beverage industry in Las Vegas would be highly valued. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager of Restaurant
Chianti Italian Restaurant
Las Vegas, Nevada
10.2019 - 10.2020
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Monitored employee productivity and optimized procedures to reduce costs.
Heath Treat Operator
Fontana Fasteners Distribution Center
Frankfort, IN
10.2016 - 05.2018
- Evaluated materials prior to heat treating to assess supply quality and presence of desired characteristics.
- Completed thorough measurements, tests and visual evaluations of completed products and assigned appropriate grades.
- Checked and adjusted controls to achieve necessary temperatures and heating times.
- Used aging solutions to assist with hardening of [Type] and [Type] materials.
- Applied [Type] and [Type] coatings to help heat uniformly spread across materials.
- Documented defects and reported conformance issues to supervisor.
- Reviewed work orders to identify desired processing plans, temperatures and cycle requirements to produce optimal products.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Shipping Forklift Operator
Indiana Packers
Lafayette, IN
09.2015 - 11.2016
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Unloaded materials and goods at designated locations for best project availability.
- Changed out forklift batteries and connected batteries to battery charger.
- Removed orders from storage, wrapped and staged for shipments.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Communicated with floor managers to determine merchandise placement.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Boosted team performance by moving materials with forklifts, cranes and other equipment.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Education
High School Diploma -
James Madison High School
Norcross, GASkills
Food and beverage knowledge
Opening and closing procedures
Scheduling
Recipes and menu planning
Kitchen staff coordination
Cost controls
Safe food handling
Recruitment
Budgeting
Timeline
Assistant Manager of Restaurant
Chianti Italian Restaurant
10.2019 - 10.2020
Heath Treat Operator
Fontana Fasteners Distribution Center
10.2016 - 05.2018
Shipping Forklift Operator
Indiana Packers
09.2015 - 11.2016
High School Diploma -
James Madison High School