Maria Rocio Mendoza
Houston,TX
Summary
Highly organized and detail-oriented clerical professional with 17 years of experience in office administration, proficient in data entry, document management, filing systems, and general office support, consistently maintaining a well-organized workspace.
Overview
11
11
years of professional experience
Work History
Stay at Home Parent
Self-employed
Houston, Texas
05.2023 - Current
Logistics Coordinator
BDP International
Houston, Texas
02.2021 - 05.2023
- International freight experience for Ocean Export department
- Order Processing, shipping & receiving, track all shipments, effective communication with customers
- Daily, weekly, and monthly reports for leadership team
- Collaboration with carriers and internal teams to ensure logistics operations are met according to customers expectations
- Maintain accurate records and documentation for shipments
- Receive and process all cargo daily, including creating bookings with steamship lines and coordinate trucking for container pickup and delivery
- Responded quickly to customer inquiries about order status or changes in schedules.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Created reports on freight costs, delivery timelines, invoices and other related information.
Front Desk Receptionist
U.S Legal Support
Houston, Texas
06.2018 - 02.2021
- Managed high phone call volume using switchboard system
- Maintained legal department schedules on calendar
- Executed data entry duties by comparing data with source documents to detect errors
- Draft professional business memos, letters and marketing copy to support business objectives and growth
- Sort and distribute mail correspondence between departments and personnel
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Assisted with scheduling appointments for clients and visitors.
- Monitored visitor access control systems including issuing identification badges when necessary.
LPAC Clerk
Escamilla Elementary School
Houston, Texas
08.2014 - 05.2018
- Maintained all confidential files for students and staff
- Support all administration with coordination of workshops, administrative duties, and communication
- Participate in all professional training activities as required by the Multilingual Department
- Communicate with school districts and acquires all relevant documentation (e.g., school records and assessment data) needed to complete the LPAC process
- Create monthly academic status reports based on in-depth student evaluations
- Provide clerical support to company employees by copying, faxing and filing
- Utilized computer software programs to create reports, labels, forms.
- Facilitated communication between administrators, teachers, parents, and students.
- Created and maintained student databases, records, and files.
- Assisted in the recruitment, selection, placement, evaluation, and dismissal of personnel.
- Managed scheduling of classes and other academic activities such as assemblies or field trips.
- Conducted parent-teacher conferences to discuss student progress.
- Resolved conflicts between faculty members or students in a timely manner.
Education
High School Diploma -
MacArthur High School
Houston, Texas05-2005
Skills
- Bilingual in English & Spanish
- Critical Thinker
- Detail Oriented
- Data Entry
- Strong communication and customer service skills
- Able to manage multiple tasks at once
- Able to work in a fast paced environment
- Proficient using SAP systems and meridian
- Proficient using MR8 software systems
- Proficiency with Microsoft Office (Word, Excel, Outlook)
Timeline
Stay at Home Parent
Self-employed
05.2023 - Current
Logistics Coordinator
BDP International
02.2021 - 05.2023
Front Desk Receptionist
U.S Legal Support
06.2018 - 02.2021
LPAC Clerk
Escamilla Elementary School
08.2014 - 05.2018
High School Diploma -
MacArthur High School