Elena Trevino
Muncie,IN
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
2
2
years of professional experience
Work History
Retail Worker
Sara Urick
05.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Associate
Shanel Smith
06.2022 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions, and boosting sales conversion rates.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Education
Criminal Justice
Ball State University
Muncie, IN05.2028
Criminal Justice
Ivy Tech Community College of Indiana
Warsaw, IN06.2024
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
Timeline
Retail Worker
Sara Urick
05.2024 - 08.2024
Associate
Shanel Smith
06.2022 - 04.2024
Criminal Justice
Ball State University
Criminal Justice
Ivy Tech Community College of Indiana
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