Ayaan Imran
Brooklyn,NY
Summary
Customer-focused retail professional with experience in enhancing customer experiences and fostering relationships. Demonstrates strong problem-solving abilities and effective communication skills. Committed to team collaboration and maintaining an organized environment to support operational efficiency.
Overview
3
3
years of professional experience
Work History
Retail Worker
Summer Youth Employment Program
Brooklyn, NY
01.2026 - Current
- Assisted customers with product selection and inquiries.
- Ensured clean and welcoming store environment to enhance customer experience.
- Provided exceptional customer service and resolved issues efficiently.
- Followed safety protocols to ensure a secure shopping experience.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Greeted customers, identified their needs and provided assistance with product selection.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Delivered excellent customer service by addressing inquiries, resolving issues, and handling complaints professionally.
- Assisted customers with loading purchased equipment into their vehicles.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Monitored sales floor to proactively assist customers and replenish merchandise.
School Custodian
Italian American Civil Rights League
Brooklyn, NY
06.2025 - 08.2025
- Cleaned and sanitized classrooms, restrooms, and common areas to promote student and staff well-being.
- Ensured cleanliness in classrooms and common areas to create a safe learning environment.
- Operated cleaning equipment to maintain hygiene standards and support a healthy facility.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
- Followed safety protocols while handling cleaning chemicals and equipment usage.
- Restocked supplies in restrooms and break areas to ensure availability for staff.
- Emptied trash cans in all classrooms, offices, restrooms and hallways each morning.
- Notified supervisor of any maintenance needs identified while performing custodial duties.
Home Tutor
Self-employeed
Brooklyn, New York
01.2023 - 06.2025
- Developed individualized lesson plans for diverse learning needs.
- Implemented engaging activities to promote student participation and understanding.
- Delivered one-on-one support during lessons to strengthen comprehension and skills.
- Created a safe and inclusive environment for all students to thrive academically.
- Conducted assessments to pinpoint student strengths and target areas for improvement.
- Encouraged critical thinking skills through problem solving activities.
- Provided one-on-one assistance with homework assignments, tests, and other academic activities.
- Instructed special needs students in basic math concepts and provided individualized support to ensure understanding.
- Researched and recommended textbooks, software, and other learning materials to complement tutoring.
- Motivated students using feedback and encouragement.
Education
High School Diploma -
K566 Brooklyn Community High School For Excellence
6565 Flatlands Ave, Brooklyn, NY 1123606-2026
Skills
- Customer service
- Product knowledge expertise
- Inventory management
- Store cleaning
- Cleaning expertise
- Restroom cleaning
- Window cleaning
- Waste management
- Team collaboration
- Effective communication
- Conflict resolution
- Problem resolution
- Problem-solving
- Time management
- Reliability and punctuality
- Punctuality
- Professional appearance
- Patience and empathy
- Furniture moving
- Lesson planning
- Restroom cleaning
- Window cleaning
Timeline
Retail Worker
Summer Youth Employment Program
01.2026 - Current
School Custodian
Italian American Civil Rights League
06.2025 - 08.2025
Home Tutor
Self-employeed
01.2023 - 06.2025
High School Diploma -
K566 Brooklyn Community High School For Excellence