BRIANA WILSON
PHILADELPHIA,PA
Summary
Adept at streamlining processes to enhance efficiency, as demonstrated at Jefferson Abington Hospital, I excel in communication and computer literacy. My background includes coordinating care and improving billing accuracy, showcasing my organizational skills and adaptability. Achievements include developing solutions that significantly increase operational productivity.
Overview
8
8
years of professional experience
Work History
PSA/ PSA LEAD
Jefferson Abington Hospital
Jenkintown, PA
06.2021 - Current
- Provided general administrative support to staff as needed.
- Resolved customer inquiries in a timely manner.
- Processed referrals from primary care providers or other specialists according to established protocols.
- Coordinated patient care between different healthcare professionals involved in a patient's care plan.
- Maintained accurate records of patient visits including diagnosis codes, treatments rendered, medications prescribed, lab results.
- Performed administrative duties such as filing medical records, completing paperwork, and updating patient databases.
- Performed data entry tasks into electronic health record system.
- Answered incoming calls from patients, answered questions about services offered, and directed inquiries to appropriate personnel.
- Assisted with patient check-in and registration by verifying insurance coverage, collecting co-payments, and scheduling follow-up appointments.
- Developed processes to improve efficiency and accuracy of billing process.
Case Aide
Turning Points for Children
Philadelphia
04.2017 - 04.2021
- Coordinated transportation for clients to medical appointments or court proceedings as needed.
- Detailed client visits, with thorough documentation, and official reports.
- Facilitated communication between clients, caseworkers, and other stakeholders involved in a case.
- Collaborated with multidisciplinary teams to develop individualized service plans for clients.
- Collaborated with social workers to support patients.
Education
Associate in Arts (A.A.) - Business Candidate
COMMUNITY COLLEGE OF PHILADELPHIA
PA05.2025
High School -
Franklin Learning Center
05.2016
Skills
- PRODUCTIVITY
- COMMUNICATION
- ORGANIZATION
- ADAPTABILITY AND FLEXIBILITY
- TIME MANAGEMENT
- CRITICAL THINKING
- COMPUTER LITERACY
- EPIC
- COMPUTER LITERACY
References
References available upon request.
Timeline
PSA/ PSA LEAD
Jefferson Abington Hospital
06.2021 - Current
Case Aide
Turning Points for Children
04.2017 - 04.2021
Associate in Arts (A.A.) - Business Candidate
COMMUNITY COLLEGE OF PHILADELPHIA
High School -
Franklin Learning Center
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