Lance Griego
La Madera,New Mexico
Summary
Respectful attendant possessing excellent communication, multitasking and time management abilities. Proficient in maintaining safe, sanitary locker rooms, conducting thorough facility tours and restocking supplies to maintain optimum inventory levels. Accommodating and welcoming individual willing to go above and beyond to assist guests with requests.
Overview
1
1
year of professional experience
Work History
Spa Attendant
Ojo Caliente Mineral Springs
2022.09 - 2023.08
- Assisted customers with finding items and storing belongings.
- Recorded and managed locker assignments and keys.
- Set up lockers with robes and towels to prepare guests for massages, facials, manicures and pedicures.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Anticipated and addressed guests' service needs by reviewing daily spa appointments.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
- Conducted locker room tours and provided information and directions.
- Promptly responded to all requests for assistance.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
Education
No Degree - Basics
Northern New Mexico College
Espanola, NMHigh School Diploma -
Mesa Vista High School
Ojo Caliente, NM05.2023
Skills
- Trash waste and removal
- Policy Enforcement
- Towel and robe management
- Materials Storage
- Sales and Upselling
- Restocking management
- Cleaning and sanitation
- Stock replenishment
- Inventory and supply
- Guest Engagement
- Guest Services
- Locker Room Management
Accomplishments
- Participated in agricultural programs such as FFA (future farmers of america)
- Took basics at Northern New Mexico College
Timeline
Spa Attendant
Ojo Caliente Mineral Springs
2022.09 - 2023.08
No Degree - Basics
Northern New Mexico College
High School Diploma -
Mesa Vista High School
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