Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessDevelopmentManager
Gerald Njeru

Gerald Njeru

Jacksonville,AR

Summary

Dynamic professional with a proven track record at Uber, excelling in customer service and route planning. Demonstrated strong problem-solving abilities and effective schedule management, consistently achieving high passenger ratings. Skilled in vehicle inspection and multitasking, ensuring safety and satisfaction while delivering timely transportation solutions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Uber Driver

Uber
04.2024 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Adhered to all safety regulations and traffic laws while driving.
  • Inspected vehicles to confirm safe and fully-functioning working condition.

Assembler

Trane Technologies
09.2024 - 04.2025
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.

Forklift Operator

Avanti
06.2024 - 08.2024

Forklift machine operator ; moving materials and stacking and organizing

Automotive Store Manager

K-mix Autospare
01.2017 - 02.2024
  • Maintained up-to-date knowledge of automotive products, services, and industry trends to offer informed guidance to both staff and customers.
  • Boosted sales by developing strategic marketing campaigns and promotions tailored to local market needs.
  • Oversaw daily financial transactions, including cash handling, deposits, and reconciliations to ensure accuracy in accounting processes.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Analyzed sales data regularly to identify areas of improvement or growth potential within store operations or product lines.

Cashier and Customer Care Representative

Nakumatt Holdings
11.2005 - 06.2016
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Bachelor Of Science IT - Information Technology

Zetech College
Nairobi Kenya

Certificate Of Secondary Education - Kenya Secondary School Education

Siakago Boys High School
Embu Kenya
12.2003

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Passenger transportation
  • Route planning
  • Time management
  • Vehicle inspection
  • Problem-solving
  • Multitasking and organization
  • Customer engagement
  • Attention to detail
  • Ability to lift 50 pounds
  • Strong working relationships
  • POS terminal operation
  • Safety equipment verification
  • Adaptability and flexibility
  • Effective communication skills
  • Manual transmission
  • Minor vehicle repairs
  • Tires and brakes inspections

Certification

First Aid training certificate from St. John’s ambulance

Languages

English
Full Professional
Swahili
Full Professional

Timeline

Assembler

Trane Technologies
09.2024 - 04.2025

Forklift Operator

Avanti
06.2024 - 08.2024

Uber Driver

Uber
04.2024 - Current

Automotive Store Manager

K-mix Autospare
01.2017 - 02.2024

Cashier and Customer Care Representative

Nakumatt Holdings
11.2005 - 06.2016

Bachelor Of Science IT - Information Technology

Zetech College

Certificate Of Secondary Education - Kenya Secondary School Education

Siakago Boys High School