Maximilian Picot
Winter Haven,FL
Summary
Adept at enhancing client communications and resolving issues, my time at Central Florida Foot and Ankle honed my problem-solving and communication skills. Excelling in high-stress environments, I maintained exemplary quality standards, ensuring customer satisfaction. Additionally, I have delved into difficult coursework while maintaining a high GPA throughout high school and college, which has given me appreciation for consistency and hard work.
Overview
1
1
year of professional experience
Work History
Medical Answering Service Operator
Central Florida Foot and Ankle
05.2023 - 08.2024
- Resolved customer issues through problem solving.
- Maintained high level of customer service through friendly and polite demeanor.
- Answered incoming calls, provided information, and transferred calls to appropriate parties.
- Scheduled and documented patients into system.
Education
Bachelor of Science - Accounting
Florida State University
Tallahassee, FL05-2027
High School Diploma -
All Saints Academy
Winter Haven, FL05-2023
Skills
- Quality standards
- Client communications
- Strong organization
- Strong problem-solving skills
- Stress tolerance
- Verbal communication skills
Tennis and Reading
I've been playing tennis since I was 3 years old, joining the tennis high school and eventually becoming the team captain. I continue to play tennis in college with friends, enjoying it as a hobby. I've also been reading books for awhile, starting with the Harry Potter series. Now, I read action/adventure books for fun for at least 30 minutes a day.
Timeline
Medical Answering Service Operator
Central Florida Foot and Ankle
05.2023 - 08.2024
Bachelor of Science - Accounting
Florida State University
High School Diploma -
All Saints Academy
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