Tiffany Harmon
Epic Consultant
ATLANTA,GA
Summary
Skilled Epic consult with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of Cadence, ATE and Radiant applications.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Epic Cadence ATE Support Consultant
TEKsystems
Columbia , SC
02.2021 - 03.2021
- Trained and consulted MA staff on the use of Cadence appointment, Cadence, Resolute, and Prelude.
- Assisted clinician on hyperspace flow sheet.
- Created and maintained environment drawings of the department workflow which enabled IT to match the technology to the business needs.
- Provided at-the-elbow support during Big Bang go-live to the physicians, mid-level providers and nurses in the Sports Medicine practices.
- Assisted clinicians on efficient use of epic care.
EPIC Radiant Go-Live Consultant
HCTEC
NASHVILLE, TN
10.2020 - Current
- Worked with x-ray tech and nurses with placing orders.
- Worked with providers through daily workflow.
- Assisted nurses with order reconciliation through mychart.
- Walked techs through use of tip sheets.
- Walked techs and providers through their daily workflow
Epic Cadence ATE Support Consultant
TEK SYSTEMS
Johnson City, TN
09.2020 - 10.2020
- Participated in outpatient go-live, providing elbow support to staff.
- Assisted clinicians on efficient use of hyperspace.
- Assisted clinicians on efficient use of hyperspace.
- Assisted clinicians on how to set up and use smartphrases
- Supported nurses on how to properly update information on work flow sheet.
Epic Cadence Consultant
HCI GROUP
Brooklyn, NY
07.2018 - 09.2018
- Assisted front desk staff with arriving patients.
- Collecting patient insurance, appointments, and scheduling.
- Collecting copay and referrals.
- Assisted the front desk clerk checking patients in/out, collecting co-pays and insurance information.
- Helped the MA with placing and pending orders and entering and editing test results.
- Worked with the physician documenting in the visit navigator and placing orders.
- Worked with the physician plan, wrap up, and in basket messages.
Education
ASSOCIATES DEGREE oF SCIENCE - Medical Insurance Coding
Indiana Wesleyan University
Marion, IN 07.2016 - 05.2021
CERTIFIED MEDICAL BILLER AND CODER - undefined
Skills
Technical documents comprehension
Application support
Desktop support
First Aid/CPR
Active Listening
Self-Motivated
Interpersonal Communication
Decision Making
Multitasking Abilities
Written Communication
Dependable and Responsible
Front office
ADT
Hyperspace
Medical coder
Workflow issue
Pre-operative
HIPPA compliant
Certification
Certified Medical Coder
Timeline
Epic Cadence ATE Support Consultant
TEKsystems
02.2021 - 03.2021
EPIC Radiant Go-Live Consultant
HCTEC
10.2020 - Current
Epic Cadence ATE Support Consultant
TEK SYSTEMS
09.2020 - 10.2020
Epic Cadence Consultant
HCI GROUP
07.2018 - 09.2018
ASSOCIATES DEGREE oF SCIENCE - Medical Insurance Coding
Indiana Wesleyan University
07.2016 - 05.2021