Andrea Ramos
Stormville,NY
Summary
Dynamic Milieu Counselor with a proven track record at Armes Acres, excelling in client advocacy and active listening. Successfully empowered clients through goal-setting and facilitated group sessions, fostering personal growth and emotional support. Skilled in conflict resolution and documentation, enhancing therapeutic environments and reducing crisis situations effectively.
Overview
3
3
years of professional experience
Work History
Milieu Counselor
Armes Acres
12.2022 - Current
- Established rapport and trust with clients, fostering a safe space for open communication and personal growth.
- Provided structured recreational activities that supported social skill development while maintaining a positive therapeutic environment for clients.
- Empowered clients through goal setting exercises, supporting them in envisioning achievable milestones towards mental health recovery.
- Assisted clients in identifying triggers and developing healthy responses to reduce instances of crisis situations.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Facilitated group counseling sessions to support and encourage client growth.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Education
Canine Hydrotherapy - Canine Fitness
CFI
Orlando, FL03.2016
Sociology
University of Hartford
West Hartford, CT12.1999
Skills
- Client advocacy
- Active listening
- Relationship building
- Positive reinforcement
- Emotional support
- Conflict resolution
- Documentation and reporting
- Client needs assessment
- Addiction treatment
- Support group facilitation
Timeline
Milieu Counselor
Armes Acres
12.2022 - Current
Canine Hydrotherapy - Canine Fitness
CFI
Sociology
University of Hartford
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