Sierra Carstarphen
Maple Heights,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Biggby
Cleveland, OH
05.2025 - Current
- Assisted in daily operations, ensuring timely service and customer satisfaction.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Operated point-of-sale systems efficiently, handling cash and transactions accurately.
- Learned and adhered to food safety protocols, maintaining high hygiene standards.
- Provided friendly, responsive service while addressing customer inquiries and concerns.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Engaged in ongoing training to enhance product knowledge and service skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Team Member
Follett Higher Education Group
Cleveland, OH
01.2025 - 04.2025
- Collaborated with team to ensure efficient product assembly and quality control.
- Assisted in maintaining cleanliness and organization of work area for optimal safety.
- Operated machinery according to safety protocols, enhancing workflow efficiency.
- Supported inventory management by tracking stock levels and reporting discrepancies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Goodwill Cashier
Goodwill industries of Greater Cleveland
Garfield Heights, OH
05.2023 - 10.2023
- I work as a Cashier, Hang items, and maintain store cleanliness and handle any question or concerns from customers and coworkers.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash register balances throughout shifts.
- Collaborated with team members to ensure smooth store operations.
- Organized merchandise displays to enhance customer shopping experience.
Education
High School Diploma -
Garfield Heights High School
Garfield Heights, OH05-2024
Associate of Applied Business - Marketing
Cuyahoga Community College
Cleveland, Ohio, OH05-2026
Skills
- Customer-focused food service
- Meal preparation
- Food preparation
- Serving
- Food Safety
- Food Handling
- Kitchen Experience
- Customer-focused sales
- Hospitality management
- Customer service
- Retail sales
- Cash register
- Cash handling
- POS
- Sales
- Restaurant experience
- Kitchen experience
- Time management
- Communication skills
- Computer skills
- Retail math
- Organizational skills
- Writing skills
- English
- Pricing
- Analysis skills
- Cooking
Accomplishments
-Honor roll student through K-12
-Accepted into NSHSS
-Received an award for th Dean's Honor's List
Certification
- Driver's License
- ServSafe
Timeline
Crew Member
Biggby
05.2025 - Current
Team Member
Follett Higher Education Group
01.2025 - 04.2025
Goodwill Cashier
Goodwill industries of Greater Cleveland
05.2023 - 10.2023
High School Diploma -
Garfield Heights High School
Associate of Applied Business - Marketing
Cuyahoga Community College
Section name
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
Honor roll student
In Grade school I received many awards for Honor Roll from the grades K-12. Outside of my studies I babysit my nieces and nephews and help them with their homework such as reading, writing, and math.