Tyler Gladden
Charlotte,NC
Summary
Detail-oriented and hard-working college student with 5 years of experience in Customer Service and Cooking. Proven ability to handle high stress workplaces and collaborate effectively in team environments. Strong communication and problem-solving skills. Committed to delivering high-quality results and seeking opportunities for professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Jersey Mikes Team Member
Jersey Mike's Subs
Huntersville, NC
10.2024 - Current
- Facilitated the ordering process for customers
- Provided customer service support to ensure satisfaction.
- Received and stocked merchandise per store guidelines
- Enhanced shelf organization to improve efficiency
- Executed opening and closing tasks including setting up displays
Grill Cook
Island Burger and Bites
Carolina Beach, NC
10.2023 - 08.2024
- Cleaned and maintained grills, cooking surfaces and other kitchen equipment.
- Maintained supply levels by refilling stock such as produce
- Operated cash register to process customer orders accurately.
- Monitored food items consistently for quality and taste.
- Delivered exceptional customer service consistently
Customer Service Cashier
FunTime Ice Cream
Carolina Beach, NC
04.2021 - 04.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
Education
Business Administration And Management
University of North Carolina At Charlotte
Charlotte, NC05-2028
High School Diploma -
Eugene Ashley High School
Wilmington, NC06-2024
Skills
- Preventive Equipment Maintenance
- Collaborative Team Member
- Food Preparation Skills
- Strong Detail Orientation
- Results-Oriented Worker
- Time Management
- Effective Team Collaboration
- Proactive Problem-Solver
- Customer-Focused Food Service
- Multitasking and organization
- Strong leadership
- Strategic Decision-Making
Certification
- Part 107 Drone License
Affiliations
- Volunteer at Habitat for Humanity (Summer 2023)
- Carolina Beach Christmas Parade (December 2022-2023)
References
References available upon request.
Timeline
Jersey Mikes Team Member
Jersey Mike's Subs
10.2024 - Current
Grill Cook
Island Burger and Bites
10.2023 - 08.2024
Customer Service Cashier
FunTime Ice Cream
04.2021 - 04.2024
Business Administration And Management
University of North Carolina At Charlotte
High School Diploma -
Eugene Ashley High School
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