Syllia Newstead

• Stored, loaded and unloaded set pieces and technical equipment for daily performances.
• Assisted in all technical and practical effect setup for performances and broke down all equipment at close of each show.
• Assist audio & lighting crew.
• Assist with stands, microphones, cables, fixtures, lambs, gels, etc.
• Band Set changes.
• Ensure that members of the Band(s) have the required items needed to perform the show(s).
• Maintain House Backline, and supplies, curtains, drapes, risers, and other staging items.
• Ensure stage trash is taken out; stage swept.

• Checked in customers, informed them of our membership, booked parties, and restocked items.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services and company information.
• Provided primary customer support to internal and external customers.
• Interacted with customers and provided them with any assistance.
• Operated the cash drawer.
• Confirmed payments, refunds, etc.
• Resolved payment and order disputes.

• Midday show from 10-3 pm. (Sunday - Saturday).
• Productions for all 5 stations.
• Worked on the dub list and put spots into the system. Input the daily morning show.
• Attended remotes to promote an event and gave away free items to listeners. Took photos and spoke with customers and managers.
• Covered on-air personalities for other stations.
• Voice tracked and did the news.
• Found local and national topics to say to target audiences.
• Worked on the Community Calendar and did PSA's for events.
• Worked with interns on production and on air.
• Informed audience about events, general PSAs and music titles and artists through social media and on air.
• Built broadcast storylines to interest listeners and grow station audience.
• Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest.
• Introduced upcoming broadcasts and guided audience through entertainment.

• Assisted PAC 14 with productions and technical events.
• Set up and broke down audio, lighting, and video equipment.
• Worked as a talent, audio engineer, camera operator, and.
• Supported current production needs by moving items between equipment, and staging areas.
• Communicated with other crew members to coordinated production activities.

• In charge of the logs and making sure that people showed up to radio shows.
• Created music logs and added a macro chain at the end of them.
• Added radio shows into the calendar and created the DJ applications for returning and new DJs.
• Attended weekly meetings.
• Taught new members how to use the software and audio board.
• Worked with Simian and Natural Music.
• Worked on the system called DAD (Digital Audio Delivery).
• Pitched and built new programming strategies to boost audience interests and diversify offerings.

• Took reservations by phone and walk-in, keeping scheduling demands to avoid overbooking.
• Documented reservations and communicated changes to guests.
• Greeted and seated guests.
• Provided directions and general information to visitors regarding popular events and places of interest.
• Coordinated and led group campus tours of up to 30 students and parents.
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Built personal relationships with guests to promote positive experiences.
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
• Answered phones.
• Trained new employees.
• Sent out mail.
• Ran errands.

• Orientation Leader for the new students at Salisbury University.
• Interacted with students.
• Answered any questions.
• Got students accustomed to the University.
• Assisted with transition to college life by providing one-on-one support.
• Helped students troubleshoot and resolve issues with registration.
• Facilitated group activities among assigned students and promoted community bonds through engaging events.

• Worked as a director, technical director, floor director, audio engineer, camera person, talent, and teleprompter.
• Did a weekly news broadcast, various different segments, and Salisbury Night Live.
• Gathered news footage, interviewed guests.

• Worked with editing software, Avid.
• Taught members how to use different types of equipment. • Attended meetings, worked on different assignments.
• Served as the secretary for a year.

• Worked with Adobe and Simian.
• Voice tracked and edited music into the software.
• Worked with promotions.
• Managed the social media pages.
• Helped to set up an event.
• Took call winners and also called winners.
• Filed call winners.
• Did the news.