Noah Oliver
Greenfield,IN
Summary
I am a customer-focused professional with extensive experience in sales and service, skilled at building strong relationships and delivering exceptional dining experiences. My proven ability to communicate effectively, manage multiple tasks, and solve problems on the spot allows me to thrive in fast-paced environments. Additionally, I have a strong talent for upselling products, enhancing guest satisfaction while driving revenue. With a keen attention to detail and a passion for creating memorable moments for guests, I am committed to elevating the overall dining experience.
Overview
7
7
years of professional experience
Work History
Sales Associate
Napleton Hyundai of Carmel
Carmel, IN
01.2024 - Current
- Customer Relationship Management: Developed strong relationships with clients, leading to increased customer loyalty and repeat business through personalized service and attentive follow-up.
- Sales Expertise: Demonstrated ability to exceed sales targets by leveraging extensive product knowledge and effective negotiation skills to close deals while ensuring customer satisfaction.
- Team Collaboration: Collaborated effectively with team members to achieve collective goals, utilizing lead generation strategies and a proactive approach to enhance overall dealership performance.
Shift Manager
Garbanzo Mediterranean Fresh
Fishers, IN
03.2020 - 01.2023
- Leadership and Team Development: Effectively led a diverse team, driving performance through motivation and mentoring while fostering a positive and collaborative work environment.
- Operational Excellence: Enhanced restaurant efficiency by optimizing processes and workflows, resulting in reduced wait times and improved service quality, ultimately boosting customer satisfaction.
- Food Preparation and Service: Ensured high standards in food preparation and presentation, maintaining quality and safety protocols while delivering exceptional service to enhance the dining experience.
Server
Firebirds Wood Fired Grill
Carmel, IN
06.2023 - 12.2023
- Extensive Menu and Beverage Knowledge: Developed a deep understanding of wood-fired grill offerings and complementary drink pairings, enabling personalized recommendations that enhance the dining experience.
- Exceptional Customer Engagement: Provided attentive and friendly service, building rapport with guests and ensuring their needs were met promptly and professionally in a fine dining atmosphere.
- Attention to Detail and Order Accuracy: Maintained high standards of order accuracy and presentation, ensuring that each dish and drink met the restaurant's quality expectations while managing multiple tables effectively.
Server
Ajs Bar and Grill
Lawrence, IN
01.2023 - 12.2024
- Exceptional Customer Service: Delivered outstanding service in a fast-paced environment, ensuring customer satisfaction through attentive communication and prompt response to needs.
- Menu Knowledge and Upselling: Demonstrated in-depth knowledge of menu items and specials, effectively upselling drinks and food to enhance the dining experience and increase sales.
- Team Collaboration and Efficiency: Worked seamlessly with kitchen staff and fellow servers to ensure smooth operations, maintaining a positive atmosphere while managing high-volume service during peak hours.
Remodeler/Contractor
Oliver Construction
Fishers, IN
01.2018 - 12.2022
- Skilled Remodeling Expertise: Proficient in a wide range of remodeling techniques, including carpentry, plumbing, and electrical work, delivering high-quality results on residential and commercial projects.
- Problem Solving and Adaptability: Quickly identified and resolved on-site challenges, demonstrating flexibility and resourcefulness to keep projects on track and meet client expectations.
- Client Collaboration: Fostered strong relationships with clients through clear communication and understanding of their needs, resulting in increased customer satisfaction and repeat business.
Education
High School Diploma -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Customer Service Excellence: Demonstrated ability to engage and connect with customers, ensuring a positive dining experience and fostering repeat business
- Effective Communication: Skilled in clearly conveying information and listening to customer needs, which is essential for taking orders and providing recommendations
- Sales and Upselling Techniques: Experience in identifying customer preferences and suggesting additional menu items or specials to enhance the dining experience and increase sales
- Team Collaboration: Proven ability to work effectively within a team, coordinating with kitchen staff and fellow servers to ensure efficient service and a smooth operation
- Problem Solving and Adaptability: Quick to address and resolve customer concerns or unexpected issues, maintaining a calm and professional demeanor under pressure
- Attention to Detail: Strong focus on ensuring accuracy in order taking and presentation, which is crucial for food and drink service
- Time Management: Experience in managing multiple tasks simultaneously, prioritizing duties to maintain timely service during busy periods
References
- William Chaves, General Sales Manager, (909) 229-7507, Hyundai of Carmel
- Betsy Fosnight, General Manager, (317) 645-6208, Garbanzo Mediterranean Fresh
- Bobby Tecua, Manager, (317) 842-2087, Ajs Bar and Grill
- Gary Oliver, Owner, (317) 213-6242, Oliver Construction
Timeline
Sales Associate
Napleton Hyundai of Carmel
01.2024 - Current
Server
Firebirds Wood Fired Grill
06.2023 - 12.2023
Server
Ajs Bar and Grill
01.2023 - 12.2024
Shift Manager
Garbanzo Mediterranean Fresh
03.2020 - 01.2023
Remodeler/Contractor
Oliver Construction
01.2018 - 12.2022
High School Diploma -
Ivy Tech Community College of Indiana
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