Field Application Specialist
Bio-Rad Laboratories
- Provided technical training to biopharma customers on qPCR and droplet digital PCR (ddPCR) in applications such as cell and gene therapy, oncology, RNA therapeutics, and wastewater, to help them implement technology in their workflows and applications leading to higher customer satisfaction (9.8 rating out of 10)
- Partnered with sales team members to communicate complex scientific topics across customer business matrix through pre-sales presentations, product demonstrations, and technical seminars leading to a 113% sales target in 2023
- Facilitated and coordinated collaborations among diverse stakeholders, such as researchers, end users, key opinion leaders, and product and marketing managers, to support customers' application needs leading to a sales leadership award in 2023
- Worked as a genomics consultant supporting experimental design, assay design, troubleshooting, regulatory, and data analysis recommendations for biotech and pharmaceutical customers resulting in improved assay performance and data quality.
