Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Manager
Andrew Brownfield

Andrew Brownfield

Denver,CO

Summary

Energetic scientist with 3 years of technical customer-facing support and a decade of versatile lab experience. Expertise in strategic planning, customer service, and providing tailored scientific and diagnostic solutions to customers and clinicians. Smart, collaborative, and reliable work ethic dedicated to ensuring customer satisfaction at all times.

Overview

9
9
years of professional experience

Work History

Field Application Specialist

Cepheid
01.2024 - 06.2024
  • Conducted tailored GeneXpert Xpress instrument installation, training, and technical support
  • Educated clinicians on assay background, instrument protocols, workflows, maintenance
  • Maintained and organized training materials and promotional tools to ensure efficient training
  • Fostered productive relationships with Territory Managers and customers
  • Coordinated with internal teams to plan logistics, strategy, and execution of successful training
  • Served as primary instrument expert during installation, implementation, and testing
  • Devised technical strategies, created system designs and developed presentation materials for applications.

Applications Scientist

Integrated DNA Technologies (IDT)
10.2021 - 08.2023
  • Acted as the scientific expert to support customers pre and post-sales, and provided application support, product recommendations, troubleshooting assistance, and custom molecular assays
  • Applied needs/analysis sales using product knowledge and industry trends
  • Developed, wrote and edited technical documentation and training materials for internal use.
  • Organized and executed technical presentations of products, protocols, and troubleshooting
  • Simultaneously managed many unique customer inquiries and internal projects
  • Provided continuous feedback to product groups on system performance, features and potential problems while collaborating with development groups on future product developments.

Graduate Researcher

North Carolina State University - Structural and Molecular Biochemistry
08.2019 - 08.2021
  • Leveraged CRISPR, PCR, SPR, X-ray crystallography and more to study prostate cancer progression
  • Created workflows, trained, and supervised undergraduate projects aligned with lab objectives
  • Comfortably gave effective and informative technical presentations to diverse scientific audience

Microbiologist

Wisconsin Veterinary Diagnostic Lab
12.2016 - 03.2019
  • Developed 2 de novo Mycoplasma qPCR assays to increase test specificity and lab efficiency
  • Performed high throughput in vitro animal molecular diagnostic immunoassays (qPCRs, ELISAs, virus isolation, serum neutralization), then interpreted and reported results to clients via LIS
  • Trained colleagues on assay set-up, instrumentation, data interpretation, and reporting

Education

Master of Science - Structural and Molecular Biochemistry

North Carolina State University
Raleigh, NC
08.2021

Bachelor of Science - Biochemistry

University of Wisconsin-La Crosse
La Crosse, WI
05.2015

Skills

    • Excellent communication
    • Presentation/demonstration
    • Problem-Solving
    • Molecular Biology
    • Relationship building
    • Process Improvement
      • Account Management
      • Customer Service
      • Product Demonstration
      • Installation coordination
      • Sales Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Field Application Specialist

Cepheid
01.2024 - 06.2024

Applications Scientist

Integrated DNA Technologies (IDT)
10.2021 - 08.2023

Graduate Researcher

North Carolina State University - Structural and Molecular Biochemistry
08.2019 - 08.2021

Microbiologist

Wisconsin Veterinary Diagnostic Lab
12.2016 - 03.2019

Master of Science - Structural and Molecular Biochemistry

North Carolina State University

Bachelor of Science - Biochemistry

University of Wisconsin-La Crosse

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Andrew Brownfield