Your Name
Summary
Results-driven Application Scientist with extensive expertise in molecular diagnostics, automated systems, and advanced technical support. Proficient in troubleshooting complex biochemical assays and NGS technologies, along with delivering tailored training programs. Skilled in coordinating cross-functional teams to enhance product evaluations and foster customer relationships. Committed to scientific innovation and continuous product improvements to elevate laboratory operations.
Overview
33
33
years of professional experience
Work History
Senior Field Application Scientist, Whole Genome Sequencing/Microbial Surveillance/Robotics
Clear Labs Molecular Diagnostics
07.2021 - Current
- Enhanced customer experience through effective NGS portfolio application in markets.
- Delivered technical support, including installation and troubleshooting, for automated systems.
- Coordinated solutions across teams, managing product evaluations and troubleshooting functionality.
- Provided pre-sales subject matter expertise, enhancing customer engagement and satisfaction.
- Executed onsite support, diagnosing and repairing automated liquid handling systems efficiently.
- Collaborated with Product Management to drive product enhancements based on customer needs.
Senior Field Application Scientist
Qiagen Molecular Diagnostics
07.2020 - 07.2021
- Enhanced NGS applications by collaborating with diverse researchers across disciplines.
- Provided expert product advice to key accounts, driving customer satisfaction.
- Delivered impactful scientific demonstrations to audiences of varying sizes.
- Conducted software evaluations, showcasing QDI portfolio's value to prospective clients.
- Trained and supported new customers, ensuring successful product adoption.
- Analyzed large molecular datasets for clinical and research applications, delivering actionable insights.
Field Application Scientist/Project Manager, Southeast US
COPAN, Diagnostics
07.2019 - 07.2020
- Enhanced customer competency through comprehensive WASP and WASPLab training sessions.
- Accelerated application adoption by implementing tailored solutions based on customer needs.
- Utilized VITEK and third-party instruments for effective downstream sample analysis.
- Developed protocols for pathogen analysis on diverse Agar plates from multiple vendors.
- Operated automated Gram Stain station to streamline sample processing workflows.
- Collaborated with Field Service team to improve overall customer experience.
Field Application Scientist
The Binding Site
01.2018 - 07.2020
- Validated numerous assays, including Immunoglobulins and Complement proteins, at customer sites.
- Executed and confirmed assays on Optilite, SPA, COBAS, and BNII platforms.
- Generated assay reports using validated EP Evaluator spreadsheets.
- Presented analytical data to laboratory directors, addressing inquiries and clarifying results.
- Collaborated with TSM to ensure effective implementation of relevant assays.
- Trained laboratory staff on assay methodologies and result interpretations.
Field Molecular Application Specialist East Coast, Canada, South and West Africa/ Molecular Trainer
Quidel Diagnostics
01.2013 - 07.2020
- Facilitated assay implementation and sales by collaborating with Account Managers and Sales Team.
- Resolved assay issues in hospitals through effective troubleshooting techniques.
- Trained Canadian hospitals on Molecular, Immuno, and Cell Culture assay methodologies.
- Scheduled and conducted internal and customer training sessions for various assays.
- Developed online webinars on Molecular Biological Techniques for Sales and Application teams.
- Executed validation studies to ensure assay reliability and performance.
Senior Field Molecular Application Specialist/Engineer
BioFire Molecular Diagnostics
01.2015 - 07.2018
- Enhanced assay sales by collaborating with Territory Sales Managers and Marketing Team.
- Resolved assay issues through effective troubleshooting and technical expertise.
- Conducted customer and internal training sessions to improve product understanding.
- Executed Verification Studies to ensure assay accuracy and reliability.
- Maximized customer satisfaction by partnering closely with Territory Sales Managers.
- Delivered corporate training on new product lines and instrumentation to staff.
- Mentored and trained new Application Specialists for successful onboarding.
Field Application Specialist East Coast/ Lead Trainer
DiaSorin, Inc
01.2008 - 06.2013
- Enhanced customer training programs, improving knowledge retention and application.
- Designed cGMP training modules for 250HD Manufacturing in North America.
- Delivered engaging webinars on GLP and cGMP for specialists and teams.
- Conducted validation studies to ensure compliance and operational efficiency.
- Collaborated with sales teams to elevate customer satisfaction and support.
- Facilitated corporate training sessions on new product lines and instruments.
Diversilab Application Specialist & Corporate Education Specialist Molecular
Immuno
01.2003 - 01.2008
- Enhanced training programs for VIDAS and HIV product lines globally.
- Served as FDA Liaison for potential investigations and compliance issues.
- Led development of global training classes for VIDAS and HIV assays.
- Partnered with global teams to validate daVINCI instruments and protocols.
- Conducted customer training sessions on all product lines at various sites.
- Facilitated new assay launches in collaboration with marketing and sales teams.
Clinical Analyst
Liposcience, Inc
01.2001 - 01.2003
- Enhanced data analysis from NMR Lipoprotein using human serum samples.
- Developed lipoprotein profiles including triglyceride, HDL, LDL, and cholesterol levels.
- Executed quality control for Varian and Bruker NMR equipment.
- Communicated patient results effectively to physicians for informed decision-making.
- Utilized Word, Excel, PowerPoint, and CSS for data management and reporting.
Associate Research Scientist
Glaxo
01.1993 - Current
- Performed stability chemistry on various GW drugs by HPLC, and Cascade Impaction
- Created HPLC methods
- Improved protocols
- Iontophoretic drug delivery research
- Completed porcine surgery to create an in vitro model to develop a method for the transdermal electrophoresis of drugs in a quantifiable amount to eliminate the use of needles
Education
B.S./B.A. -
East Carolina University
GreenvilleSkills
- Problem Solving
- Product Lines
- Biochemical Assays
- Maintenance
- Customer Experience
- Automation
- Customer Satisfaction
- Remote Monitoring
- Installation Technology
- Technical Support
- Customer Service
- DNA Sequencing
- Whole Genome Sequencing
- Robotics Design and Production
- Communication Skills
- Coordination Skills
- Manufacturing
- Good Manufacturing Practices
- Enzyme-Linked Immunosorbent Assay (ELISA)
- Chromatography
- Chemistry
- Online Meetings
- Research Skills
- Corrective and Preventive Action
- Training Activities
- Diagnostic Skills
- Technical Services
- Clinical Laboratory Improvement Amendments
- Electrophoresis
- Western Blot
- Quality Management
- Networking Skills
- Clinical Works
- Execution of Experiments
- Transplanting
- Laboratory Techniques
- Demonstration Skills
- Microsoft PowerPoint
- Hardware Description Language
- Microsoft Word
- Cell Cultures
- Molecular Biology
- Calculations
- Nuclear Magnetic Resonance
- Analytical Thinking
- Spreadsheets
- Biology
- Protein
- Product Information Management
- Presentations
- Data Analysis
- Molecular Diagnostics
- RNA Sequencing
- Fundamental Science
- Self Motivation
- Psychology
- American Studies
LANGUAGES
English
French
Timeline
Senior Field Application Scientist, Whole Genome Sequencing/Microbial Surveillance/Robotics
Clear Labs Molecular Diagnostics
07.2021 - Current
Senior Field Application Scientist
Qiagen Molecular Diagnostics
07.2020 - 07.2021
Field Application Scientist/Project Manager, Southeast US
COPAN, Diagnostics
07.2019 - 07.2020
Field Application Scientist
The Binding Site
01.2018 - 07.2020
Senior Field Molecular Application Specialist/Engineer
BioFire Molecular Diagnostics
01.2015 - 07.2018
Field Molecular Application Specialist East Coast, Canada, South and West Africa/ Molecular Trainer
Quidel Diagnostics
01.2013 - 07.2020
Field Application Specialist East Coast/ Lead Trainer
DiaSorin, Inc
01.2008 - 06.2013
Diversilab Application Specialist & Corporate Education Specialist Molecular
Immuno
01.2003 - 01.2008
Clinical Analyst
Liposcience, Inc
01.2001 - 01.2003
Associate Research Scientist
Glaxo
01.1993 - Current
B.S./B.A. -
East Carolina University