Summary
Overview
Work History
Education
Skills
Timeline
Generic

Greg Swanson

Fargo,ND

Summary

Achieved top national ranking with Red Lobster by spearheading initiatives that significantly reduced employee turnover and maximized guest satisfaction. Demonstrated exceptional multitasking and computer skills across various roles, notably enhancing revenue through strategic upselling at Frito Lay. Proven ability in fostering positive customer relationships and driving results through efficient production support and packaging expertise.

Overview

17
17
years of professional experience

Work History

Production Associate

Marvin Modern
Fargo, ND
05.2022 - Current
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.

Restaurant Manager

Chic-Fil-A
Fargo, ND
05.2020 - 05.2022

Catering Manager . Responsibilities included ordering , receiving, and overall catering responsibilities. Worked mainly in the kitchen , organizing catering goods as my primary function , but also concentrated on ordering and rotating restaurant supplies .

Route Sales Representative

Frito Lay
Fargo , ND
05.2015 - 05.2020
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions

Restaurant Manager

Red Lobster
Fargo, ND
05.2007 - 05.2015

Kitchen Manager . We were a Darden award winning restaurant . Ranked #1 in the entire nation one year . The Darden award took into consideration increase in sales over previous year , smallest shrink in your yearly inventory, Total Guest Satisfaction , Smallest employee turnover. My main responsibility was ordering and inventory.

Education

Bachelor - Business Administration

University of North Dakota
Grand Forks, ND
05.1986

Skills

  • Efficient multitasking
  • Packaging and Labeling
  • Production Support
  • Computer Skills

Timeline

Production Associate

Marvin Modern
05.2022 - Current

Restaurant Manager

Chic-Fil-A
05.2020 - 05.2022

Route Sales Representative

Frito Lay
05.2015 - 05.2020

Restaurant Manager

Red Lobster
05.2007 - 05.2015

Bachelor - Business Administration

University of North Dakota
Greg Swanson