Overview
Work History
Education
Skills
Work Availability
Timeline
Intern

Michelle Oliver

Franklin,TN

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Office Manager and Opperator Asistant

Chick-fil-A South Franklin And Barry Farms
Franklin, TN
01.2019 - Current
  • Answer constant flow of guest phone calls with minimal wait times.
  • Manage appointment scheduling, employee and event itineraries to improve productivity initiatives.
  • Establishing workflow processes, monitor daily productivity and to implement modifications to improve overall performance.
  • Manage office operations while scheduling appointments for department managers.
  • Maintain computer and physical filing systems.
  • Evaluate employee records and productivity to complete employee evaluations.
  • Coach new hires on company processes while employees to achieve maximum production.
  • Complete clerical tasks such as filing, copying and distributing mail.

Travel Professional Specializing in Disney Travel

Majestic Kingdom Travel
Franklin, TN
05.2016 - Current


  • Book and plan a Disney Destination vacation for a variety of families and budgets.
  • Arrange travel accommodations for groups, families, and special needs clients.
  • Organizing memorable travel itineraries and vacations for clients.
  • Maintain CRM (client record management) of clients.
  • Respond to clients' questions, issues and complaints and implement appropriate solutions.

Assistant Teacher

Mustard Seed Pre-School
Franklin, TN
08.2016 - 05.2021
  • Worked closely with lead teacher to develop lesson plans to meet educational goals for each child.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors. As well as facilitate learning for young children had room to learn self-control.
  • Maintained classroom by sanitizing and disinfecting surfaces, tools, and toys to minimize germ spread.
  • Supervised children during in-classroom activities and on playground.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Stayed up to date with educational and facility training. including: first aid, CPR, intruder scenario, inclement weather, and disaster scenarios.

Nursery Teacher

Christ Community Church
Franklin, TN
04.2005 - 05.2016
  • Greeted parents and children at drop off.
  • Sanitized toys, play surfaces, and equipment each day to maintain safety and cleanliness.
  • Enforced pick up and dropoff policies to maintain children's safety.

Assistant Preschool Teacher

Mustard Seed Pre-School
Franklin, TN
08.2009 - 05.2014
  • Worked closely with lead teacher to develop lesson plans to meet educational goals for each child.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors. As well as facilitate learning for young children had room to learn self-control.
  • Maintained classroom by sanitizing and disinfecting surfaces, tools, and toys to minimize germ spread.
  • Supervised children during in-classroom activities and on playground.
  • Prepared for lessons by gathering educational materials and setting up equipment.

Unit Secretary, Neonatal Intensive Care

Tallahassee Memorial Healthcare, Inc
Tallahassee, FL
08.2001 - 11.2004
  • Organized paperwork such as charts and reports for office and patient needs.
  • performed administrative duties to facilitate unit tasks and meet team goals.
  • Processed lab paperwork and requests according to physicians' orders. (paper charts)
  • Answered phone calls into the unit, including visitors to the closed unit.
  • verified the identification of visitors and hospital staff

Education

Bachelor of Science - Nursing

Marion University At Nashville
Nashville, TN
08.2013 - 05.2016

Bachelor of Arts - Management And Human Relations

Trevecca Nazarene University
Nashville, TN
10.2007 - 12.2008

Skills

Friendly nature

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Manager and Opperator Asistant

Chick-fil-A South Franklin And Barry Farms
01.2019 - Current

Assistant Teacher

Mustard Seed Pre-School
08.2016 - 05.2021

Travel Professional Specializing in Disney Travel

Majestic Kingdom Travel
05.2016 - Current

Bachelor of Science - Nursing

Marion University At Nashville
08.2013 - 05.2016

Assistant Preschool Teacher

Mustard Seed Pre-School
08.2009 - 05.2014

Bachelor of Arts - Management And Human Relations

Trevecca Nazarene University
10.2007 - 12.2008

Nursery Teacher

Christ Community Church
04.2005 - 05.2016

Unit Secretary, Neonatal Intensive Care

Tallahassee Memorial Healthcare, Inc
08.2001 - 11.2004

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Michelle Oliver