Alessandro Mattioli
Manhattan Beach, California, 90266,CA
Summary
I am a graduate from University of California, San Diego and I am seeking to be an asset as well as a friendly face. I am no stranger to deadlines, and I focus on even the smallest details and how they could be improved in both my own work and others. This ensures that I do my best when it comes to my work, and led to me graduating with a GPA over 3.7. However, there is much that I believe I need to learn in order to improve as a person, and I seek to do so with enthusiasm so as to be an asset. Thank you for your consideration and opportunity.
Overview
5
5
years of professional experience
Work History
Guest Service Assistant
Urban Plates
08.2023 - Current
- I frequently attend to guests needs and questions, and make recommendations pertaining to their orders and preferences.
- I form relationships between myself and customers that not only make their experience more memorable but also further ensure their continued patronage to the establishment for both its food and its service.
Technical Writing Intern
GBCS Group
06.2023 - 09.2023
- Wrote and edited Requests For Proposals to ensure that all content was in line with the needs of the clientele requiring fleet and asset management, making the presented information easy to understand.
- Tasked with searching for tenders online and doing research on buyers concerning their needs and personnel, tailoring my answers to the buyer while demonstrating personal interest.
- Proofread and examined long technical documents in order to confirm that there were no errors present and that all information was in scope.
- Coordinated with coworkers so that communication was efficient and organized, as well as assisted in facilitating meetings.
Crew
Hanna’s Creamery and Cafe
01.2023 - 06.2023
- Similar to my previous employment at Manhattan Beach Creamery, allowing me to improve upon hospitality and inetrinterpersonal communication.
Crew/Cashier
Manhattan Beach Creamery
07.2019 - 12.2021
- Worked as part of an efficient team in a fast paced environment that demanded speed and attention to detail.
- Had to remember various orders for different customers simultaneously, improving my concentration and attentiveness when multitasking.
- Developed strong people skills and rapport with customers, allowing for superb interaction and connection with people within a short timespan.
Education
Bachelor - Literature/Creative Writing
UC San Diego
La Jolla, CA06-2023
Skills
- Develops Positive and Beneficial Relationships With Coworkers
- Excellent Writing and Oral Communication Skills
- Detail Orientated
- Enthusiastic Personality
- Exemplary Customer Service
- Adaptable
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Customer Service
- Guest Orientation
Timeline
Guest Service Assistant
Urban Plates
08.2023 - Current
Technical Writing Intern
GBCS Group
06.2023 - 09.2023
Crew
Hanna’s Creamery and Cafe
01.2023 - 06.2023
Crew/Cashier
Manhattan Beach Creamery
07.2019 - 12.2021
Bachelor - Literature/Creative Writing
UC San Diego
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