Suwannee Davis
Byron,Georgia
Summary
Hardworking and enthusiastic multi-talented worker. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
13
13
years of professional experience
Work History
Cook
Thai Pepper Restaurant
Warner Robins, GA
07.2021 - 01.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Tourist Information Officer
Asia Sky Tour And Travel
Bangkok, Thailand
07.2016 - 10.2020
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
- Research /book tour programming for best guest experiences.
- Negotiated best price and scheduling with tour operators for best customer experience.
- Provided information through narratives on various sites throughout Thailand, relaying little-known stories to provide interest.
- Studied on topics that pertained to tour locations so that such information could be added to scripts.
- Collected tickets and fees from each individual prior to start of tour.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Handled translations between English and Thai language.
- Managed up 25 client accounts at a given time.
- Resolve issues with customer itineraries and tour operators.
Owner/Operator
Wan's Mini-Mart
Krasang (Buriram), Thailand
03.2014 - 07.2016
- Managed day-to-day business operations.
- Consulted with customers to assess goods to stock and quantities to maintain.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports.
- Maintained up-to-date administrative records to monitor operational conditions.
- Established, and enforced business policies.
- Negotiated supply deals with whole-sellers.
School Bus Monitor
Montri Transport
Bangkok, Thailand
02.2011 - 03.2014
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Enforced Thai safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Completed timely and detailed incident reports following Montri guidelines for accurate recordkeeping.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Managed emergency bus evacuations with appropriate use of emergency door.
Produce Clerk
The Mall Bangkapi
Bangkok, Thailand
05.2008 - 02.2011
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Addressed customer complaints and requests by resolution or escalation.
- Bagged customer orders after check out.
Education
High School Diploma -
Wat Inthaburapa
Krasang (Buriram), Thailand03.2005
Skills
- Inventory Management
- Grilling and Frying
- Food Production Processes
- Problem Anticipation and Resolution
- Order Selection and Preparation
- Safe Food Handling
- Client Needs Assessment
- Business Operation
- Basic Housekeeping
- Critical Thinking
- Team Player
- Adaptability and Flexibility
- Equipment Cleaning
- Warm and Friendly
- Dependable and Cooperative
- Customer Relations/Service
Languages
English
Professional Working
Thai
Native or Bilingual
Cambodian
Native or Bilingual
Timeline
Cook
Thai Pepper Restaurant
07.2021 - 01.2022
Tourist Information Officer
Asia Sky Tour And Travel
07.2016 - 10.2020
Owner/Operator
Wan's Mini-Mart
03.2014 - 07.2016
School Bus Monitor
Montri Transport
02.2011 - 03.2014
Produce Clerk
The Mall Bangkapi
05.2008 - 02.2011
High School Diploma -
Wat Inthaburapa