Brianna Hurrell
Fort Myers,FL
Summary
Results-driven professional with focus on delivering high-quality service and maintaining positive customer experience. Known for adaptability, teamwork, and strong commitment to meeting customer needs. Skilled in inventory management, customer relations, and handling transactions smoothly. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Orthopedic Specialist of SW Florida
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Beverage Cart Attendant
Shadow Wood Country Club
06.2023 - Current
- Maintained cleanliness of cart, restocked items as needed, and kept track of inventory levels.
- Stayed ahead of evolving calendar of events, anticipating customer needs and stocking items on cart.
- Demonstrated excellent customer service skills while interacting with guests in a friendly and professional manner.
- Maintained an efficient workflow so that orders could be taken quickly without compromising quality of service.
- Attended guests promptly and with personalized attention to customer needs and requests.
Food Service Manager
Pelicans Snoballs
04.2018 - 06.2023
- Resolved customer complaints promptly in a professional manner.
- Supervised portion control and quantities of preparation to minimize waste.
- Managed ordering, stocking, and inventory of food and beverages to ensure optimal customer service.
- Directed hiring, training, and scheduling of food service personnel.
- Monitored employee performance and provided feedback for improvement opportunities.
- Scheduled shifts for staff members according to business needs while maintaining budget constraints.
- Supervised cleaning activities at end of shift including mopping floors, washing dishes.
- Assisted with recruiting efforts by interviewing job candidates and making hiring decisions.
- Participated in team meetings to discuss operational challenges or brainstorm new ideas.
Family Nanny
Teresina Wilson
10.2021 - 05.2023
- Performed light housekeeping duties related to the care of the children such as laundry, dishes, tidying up toys.
- Organized daily routines including meal times, nap times, and educational activities.
- Communicated regularly with parents about daily events and changes in behavior.
- Fostered positive relationships with parents while maintaining professional boundaries.
- Demonstrated strong problem solving skills when dealing with challenging behaviors.
Summer Camp Counselor
Coast Elite Gymnastics Academy
04.2018 - 08.2018
- Established positive relationships with campers by providing support and encouragement.
- Worked collaboratively with colleagues to create fun-filled experiences for campers.
- Demonstrated patience while dealing with challenging behaviors from campers.
- Demonstrated excellent communication skills to effectively interact with parents, staff, and campers.
- Exhibited leadership qualities during team building exercises and outdoor adventures.
Education
Bachelor of Science (B.S.) - Health Science
Florida Gulf Coast University
Fort Myers, FL08.2023
Skills
- Brand representation
- Flexible schedule
- Salesmanship
- Positive attitude
- Stress management
- Professional demeanor
- Customer retention
- Efficient work habits
Certification
- CNPRx
- 718872024
Accomplishments
National Association of Pharmaceutical Sales Representatives certification
Timeline
Medical Assistant
Orthopedic Specialist of SW Florida
08.2024 - Current
Beverage Cart Attendant
Shadow Wood Country Club
06.2023 - Current
Family Nanny
Teresina Wilson
10.2021 - 05.2023
Food Service Manager
Pelicans Snoballs
04.2018 - 06.2023
Summer Camp Counselor
Coast Elite Gymnastics Academy
04.2018 - 08.2018
Bachelor of Science (B.S.) - Health Science
Florida Gulf Coast University
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