Claude Pierre
Lehigh Acres,FL
Summary
Dynamic leader with proven expertise in team management and electrical engineering knowledge, demonstrated at Advance Solar And Energy. Excelled in motivational leadership, training, and crew management, enhancing solar installation efficiency significantly. Skilled in customer service and conflict resolution, ensuring high satisfaction levels and ensuring all equipment and installations are up to code. Achieved remarkable project milestones through effective task delegation and engineering document comprehension. Having learned and shown exemplary knowledge in pool solar installation, domestic hot water installation, heat pump installation, solar panel installation and electrical wiring.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Crew Lead
Advance Solar And Energy
12.2017 - Current
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Installed solar panels on multiple residential properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
- Used schematics, and instructions to properly install PV systems in accordance with codes and standards.
- Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
- Configured PV systems based on site conditions and customers needs and expectations.
- Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
- Established strong relationships with property owners to boost referrals and customer satisfaction.
- Maintained high levels of customer satisfaction with clear communication regarding system status and addressing concerns promptly.
- Effectively diagnosed and repaired malfunctions within solar panel systems, restoring optimal functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Well versed in emphasis batteries, solar edge, and tesla batteries.
- Experienced in savant panel installation as well as span panel installation.
- Increased solar installation efficiency by streamlining the wiring processes and optimizing component placement.
Cook Team Lead
Cheddars Scratch Kitchen
04.2016 - 12.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Trained new team members by relaying information on company procedures and safety requirements.
Cashier
Taco Bell
08.2014 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Dunbar High School
Fort Myers, FL05.2015
Skills
- Team Management
- Motivational Leadership & Training
- Task Delegation
- Crew Management
- Verbal and written communication
- Product Knowledge
- Electrical Engineering Knowledge
- Engineering documents comprehension
- Safety code knowledge
- Clear communication skills
- Conflict Resolution
- Customer Service
Certification
Enphase Battery Certified
Iron Ridge Certified
Tesla Battery Certified
Timeline
Crew Lead
Advance Solar And Energy
12.2017 - Current
Cook Team Lead
Cheddars Scratch Kitchen
04.2016 - 12.2017
Cashier
Taco Bell
08.2014 - 04.2016
High School Diploma -
Dunbar High School
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