Christopher Cafero
Staten Island,NY
Summary
Organized, dependable and enthusiastic candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Human Capital Generalist
Richmond County District Attorney's Office
Staten Island , New York
2020.01 - Current
- Coordinate and manage internship program for law, college and high school students.
- Audit Human Resources unit on entries, new hires, and any changes that are made within office structure.
- Handle employment verifications and answer any inquiries sent to Human Capital email promptly and accurately.
- Schedule and manage interview process for upwards of 8-10 jobs, 10-30 applicants, at a time.
- Retrieve and pre-screened resumes prior to sending to executive hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Administered benefits programs and assisted employees with health benefit selections.
- Run CHRMS AdHoc reports for various categories based on office needs.
- Create and track multiple elements of time keeping, payroll and personnel data.
Server Shift Leader
Tommy’s Tavern and Tap
Staten Island , NY
2018.10 - 2020.12
- Solved any issues or complaints from clientele, often thinking outside of the box to solve any unusual problems
- Managed multiple tasks at a time including multiple people, transactions, and orders all while making sure they were organized to assure efficiency
- Worked in a team environment and had the opportunity to train new employees as they were hired
- Set and reached individual goals as a server and as a team for servers
- Was awarded top server in efficiency, work ethic, and customer service
- Maintain professionalism and positive attitude in stressful and difficult situations
- Greeted guests and provided quality customer service in a fast-paced environment
- Maintained safe and clean food environment
- Promptly and efficiently responded to customer questions and concerns
- Operated POS terminals to input customer orders, swipe credit cards, and process cash payments efficiently
Computer Analyst
USA Land Ventures, Inc
Millstone , NJ
2017.01 - 2017.08
- Instituted new policies that streamlined systems for bookkeeping and tracking of key financial metrics and that improved communication and satisfaction of payment obligation
- Created and implemented a new system of organization to run a more efficient business
- Maintain high level of confidentiality and trust with secure information
- Managed and coordinated office advertisements through available media outlets 3
- Updated company website (weekly) verifying accuracy, consistency, and timeliness of data and postings
- Worked with Xcelerate, Top Producer, Back Agent, Docusign, Listing Widget
Host
TGI Fridays
Staten Island , NY
2016.09 - 2018.10
- Scored 100 on multiple (host section) secret shopper/evaluation report
- Coordinate seating of guests, number of available tables, and maintain a fair and even distribution of tables to each server
- Managed 50+ tables
- Organize and managed personal register
- Greeted guests walking in door and ascertained guests needs
- Maintained constant communication between management and all other employees to provide smooth operations in an extreme high volume environment
- Answered customer questions about hours, seating and menu information.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Server
TGI Fridays
Staten Island , NY
2016.09 - 2018.10
- Scored 100 on multiple secret shopper/evaluation reports
- Second highest seller of specials, side items and specialty cocktails
- Maintain a neat and orderly section
- Clearly communicate with guests to ensure a seamless dining experience
- Accommodate guests to the best of my ability
- Operated POS terminals to input customer orders, swipe credit cards, and process cash payments efficiently
- Engaged customers in a sincere and friendly manner
- Built relationships with customers to increase likelihood of repeat business
Head Expositor
Arirang Hibachi Steakhouse
Staten Island , NY
2014.06 - 2016.08
- Unofficial “Head Expositor” involving closing and opening responsibilities and managing other expositors
- Prepare soups, salads, garnishes and set large party tables for opening
- Ensured presentation was aesthetically pleasing
- Communicate efficiently and clearly to servers, guests and host staff
- Maintain professionalism and positive attitude in stressful and difficult situations
- Ability to work in a fast paced and demanding work environment
- Greeted guests and provided quality customer service in a fast-paced environment
- Maintained a safe and clean food environment
- Engaged customers in a sincere and friendly manner
- Promptly and efficiently responded to customer questions and concerns
Education
Philosophy And Religious Studies
St. Johns University
Staten Island, NYEuropean History
SUNY Albany
Albany, NY Anthropology
College of Staten Island
Staten Island, NYConservation Biology
SUNY Cortland
Cortland, NYSkills
- New Hire Onboarding
- Employment Recordkeeping
- Employee Hiring
- Employee Orientation
- Report Preparation
- Employment Data Tracking
- Strong interpersonal skills
- Flexible Thinker and Creative Problem Solver
- Proficient in Microsoft Office/Excel/Powerpoint/Outlook, and Pages/Keynote
- Intermediate Knowledge of Final Cut/Lightroom/Photoshop
- Extensive Computer/Technical Skills
Photography, Philosophy, Cinema, Technology
These are just some of the things I love. I am an amateur, but I am very engaged in photography. Likewise, I love philosophy because of where it takes my mind, things like thought experiments and reading about people's different views on the world and reality are extremely intriguing to me. As for cinema and technology, I am always watching the newest movie and keeping up with newest tech.
Timeline
Human Capital Generalist
Richmond County District Attorney's Office
2020.01 - Current
Server Shift Leader
Tommy’s Tavern and Tap
2018.10 - 2020.12
Computer Analyst
USA Land Ventures, Inc
2017.01 - 2017.08
Host
TGI Fridays
2016.09 - 2018.10
Server
TGI Fridays
2016.09 - 2018.10
Head Expositor
Arirang Hibachi Steakhouse
2014.06 - 2016.08
Philosophy And Religious Studies
St. Johns University
European History
SUNY Albany
Anthropology
College of Staten Island
Conservation Biology
SUNY Cortland
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