Frannie Davis
Gainesville,GA
Summary
Accomplished Victim Advocate Intern at the Hall County District Attorney's Office and Senior Billing Specialist at FX Logistics LLC, showcasing expertise in legal system navigation and building trust. Excelled in enhancing victim support services and improving billing accuracy, demonstrating a blend of technological proficiency and client advocacy. Achieved significant advancements in community outreach and financial reporting compliance. Detail-oriented with exceptional communication and time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Victim Advocate Intern
Hall County District Attorney's Office
2024.08 - Current
- Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
- Advocated for victims'' rights during court proceedings, ensuring that their voices were heard throughout the legal process.
- Accompanied clients to court to clarify processes and procedures.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Improved victim support services by establishing a strong rapport and providing emotional assistance to crime victims.
- Enhanced community awareness of available resources by organizing outreach events and presentations on victim advocacy programs.
- Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.
- Liaised with members of justice system on behalf of client.
- Maintained detailed case records, ensuring accuracy and confidentiality in accordance with legal requirements and organizational policies.
- Attended interagency meetings and networked to create community partnerships.
Senior Billing Specialist
FX Logistics LLC
2020.05 - Current
- Developed customized reports for management, providing valuable insights into billing trends and areas for improvement.
- Maintained detailed records of all transactions, ensuring accuracy in financial reporting and compliance with relevant regulations.
- Enhanced customer satisfaction by addressing billing inquiries professionally and providing effective solutions.
- Demonstrated strong attention to detail by identifying and correcting minor errors before they escalated into major issues, contributing to overall accuracy in billing processes.
- Assisted in the development and implementation of billing policies, ensuring compliance with industry standards and regulations.
- Proactively identified potential billing issues by regularly reviewing contract terms and conditions for accuracy and consistency.
Education
Bachelor of Science - Criminal Justice With A Concentration in Forensics
University of North Georgia
Dahlonega, GA12.2024
Skills
- Documentation And Reporting
- Victim advocacy
- Criminal Law
- Referral services
- Legal System Navigation
- Client Confidentiality
- Victim rights knowledge
- Mental health awareness
- Client Advocacy
- Technological proficiency
- Collaboration and Teamwork
- Efficient researcher
- Building Trust and Relationships
Timeline
Victim Advocate Intern
Hall County District Attorney's Office
2024.08 - Current
Senior Billing Specialist
FX Logistics LLC
2020.05 - Current
Bachelor of Science - Criminal Justice With A Concentration in Forensics
University of North Georgia
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