Lisa Xiong
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving. Self-directed event coordinator with over 1 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
2
2
years of professional experience
Work History
Event Planner Coordinator
the Promotion of Japanese Animation
10.2023 - Current
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
- Evaluated existing plans, processes, and events planning services to identify opportunities for improvement.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Receptionist
Blizzard Entertainment
01.2023 - 10.2023
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Receptionist/Front Desk
New Look Skin Center
08.2022 - 01.2023
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Organized, maintained, and updated information in computer databases.
- Collected payments, processed transactions, and updated relevant records.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associates Degree - Film
Cosumnes River College
Sacramento, CA06.2025
Skills
- Adobe Creative Cloud
- Microsoft Office
- Client Relations
- Project Management
- Event Planning
- Social Media Management
- Administration
- Entertainment Booking
- Google Suite
- Customer Service
- Scheduling/Calendaring
- MacOS
Timeline
Event Planner Coordinator
the Promotion of Japanese Animation
10.2023 - Current
Receptionist
Blizzard Entertainment
01.2023 - 10.2023
Receptionist/Front Desk
New Look Skin Center
08.2022 - 01.2023
Associates Degree - Film
Cosumnes River College