Catherine Guzzi
Naples,FL
Summary
Friendly and prompt Front End Service Advocate with great skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed social skills and finesse handling front store operations.
Overview
3
3
years of professional experience
Work History
Front End Advocate
Target Co
Naples, FL
10.2019 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Gained personal experience as a Human Resources assistant.
- Hired staff members who brought talent, enthusiasm and experience to the company.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Monitored cash drawers in 15 checkout stations to verify adequate cash supply.
Art Instructor
Elsa Victorios
Fort Lauderdale , FL
08.2017 - 12.2017
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Prepared and gathered materials for detailed lesson plans.
- Developed lesson plans surrounding various types of art, history and culture.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
Online Certificate - Marketing
University of Miami
Miami, FL11.2020
Online Certificate - Human Resources Training
Cornell University
Ithaca, NY09.2019
Bachelor of Science - Illustration | Fine Art | Design
The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FL06.2014
Skills
- Credits and Refunds
- Product Scanning
- Cash Handling
- Employee Training
- Payment Processing
- Cash Register Operations
- Reliable and Responsible
- Call Response and Transfer
- Feedback Acceptance
- Honest and Ethical
- Proficient in Design System Software Illustrator, Adobe Photoshop, and Concept design
Timeline
Front End Advocate
Target Co
10.2019 - Current
Art Instructor
Elsa Victorios
08.2017 - 12.2017
Online Certificate - Marketing
University of Miami
Online Certificate - Human Resources Training
Cornell University
Bachelor of Science - Illustration | Fine Art | Design
The Art Institute of Fort Lauderdale Inc
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