Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yohander Guzman

Jersey City,NJ

Summary

Enthusiastic low-level employee seeking to build a long-term managerial career, bringing a lifetime of knowledge about day-to-day strategies, equipment management, safety awareness, and facility maintenance of both the athletic and retail settings. Possessing strengths in mentoring and motivation by using well-developed communication and problem-solving abilities to instill discipline, good conduct, exceptional on-the-job abilities, and a passion for success.

Overview

6
6
years of professional experience

Work History

Front End Advocate

Target
07.2020 - Current
  • Completed opening and closing functions to meet operational needs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns swiftly, maintain a current understanding of needs and preferences, and to promote brand loyalty with a focus on customer satisfaction.
  • Educated customers about Target’s inventory, its rewards program (Target Circle), and its complimentary Drive-Up service.
  • Took initiative during slow times to learn the processes of other departments and, in turn, train new team members in these processes in order to increase personal and storewide performance. Processes such as restocking, providing over-the-phone customer service, and assisting with packing and shipping orders.
  • Tasked with co-creating a general employee task list to achieve an above optimal level of productivity.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.

Soccer Trainer

Union City Board Of Education
07.2018 - Current
  • Assisted players in understanding positioning, play techniques and teamwork strategies.
  • Introduced successful games, drills and practices, which helped students to better develop their skill levels, physical shape, and mental strength.
  • Upheld safety standards at all practices and games by promoting proper stretching, warm-ups, and conditioning exercises to prevent injury.
  • Effectively communicated with a diverse group of coaches, athletes, and parents to meet all team needs.
  • Instilled and promoted lifelong skills, such as discipline, camaraderie, and good sportsmanship, thus encouraging athletes to cultivate a strong work ethic by demonstrating diligence, patience and respect for others.
  • Maintained equipment, facilities, and inventory in proper order and utilized safe techniques for exercises, equipment use, and training drills.
  • Held special events, such as player’s nights, to promote activities and build relationships.

Children's Physical Education Instructor

My Gym Children's Fitness Center
07.2019 - 03.2020
  • Led group fitness classes and promoted a calm, welcoming, and fun atmosphere for all members in order to nurture their physical, mental, and emotional well-being.
  • Taught thoughtful and carefully planned classes with the goal of having students feel supported, encouraged, and safe.
  • Accurately verified information and updated information databases as necessary.
  • Continually sought to promote the mission and brand of My Gym Children’s Fitness Center by providing excellent customer service at any opportunity.
  • Provided customers with quality assistance through phone calls, voicemails, and emails.
  • Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
  • Became familiar with gym layout, equipment, and other personnel, as well as basic cleaning procedures

Office Assistant

DelSoba Group LLC
05.2017 - 08.2018
  • Maintained and updated office records, both digital and physical.
  • Managed all phone calls and email correspondence.
  • Documented and updating contact databases using Excel.
  • Arranged real estate showings, preview and photograph properties.
  • Created and updated apartment ads using Craigslist and Zillow.
  • Administrated social media advertising on Facebook, Instagram and Twitter.

Academic Tutor

Alliance-Peer Leadership Program
10.2017 - 04.2018
  • Collaborated with a team of faculty and other tutors to run the after-school tutorial program for students in need of extra help in all aspects of general studies.
  • Helped students in completing homework and preparing them for future lessons and routine/standardized tests.
  • Integrated technology into sessions to further enhance and diversify student learning.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Maintained safety and security of all youth under care.
  • Updated, organized, and filed required logs and student documentation.

Education

Bachelor of Arts - Sports Administration

Fairleigh Dickinson University
Teaneck, NJ

Skills

  • Strong Work Ethic
  • Problem Anticipation and Resolution
  • Coaching and Mentoring
  • Effective Verbal & Written Communication
  • Adaptable and Flexible
  • Organization and Time Management
  • Multitasking Ability
  • MS Office
  • Data Entry

Languages

Spanish
Native or Bilingual
Italian
Professional Working
English
Native or Bilingual

Timeline

Front End Advocate

Target
07.2020 - Current

Children's Physical Education Instructor

My Gym Children's Fitness Center
07.2019 - 03.2020

Soccer Trainer

Union City Board Of Education
07.2018 - Current

Academic Tutor

Alliance-Peer Leadership Program
10.2017 - 04.2018

Office Assistant

DelSoba Group LLC
05.2017 - 08.2018

Bachelor of Arts - Sports Administration

Fairleigh Dickinson University

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Yohander Guzman