Tina Thomas
Temecula,California
Summary
Profile of Qualifications: I am a very experienced bartender. I have been in the business for 15 years having worked both in a part time capacity as a supplement to my income as well as full time. My personality and attitude are such that I can make all customers comfortable. I am well-spoken, high energy and present myself well.
Overview
12
12
years of professional experience
Work History
Waitress/Bartender
The Runway Bar And Grill
Harrisburg, PA
01.2014 - 03.2020
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress/Bartender
Hilton Hotel
Harrisburg, Pa
01.2011 - 01.2014
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress/Bartender
Banana Max
York, PA
01.2008 - 01.2011
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Skills
- Transactions and Cash Handling
- Food and Beverage Service
- Staff Training
- High Volume Dining
- Able to Lift 30 Pounds
- Order Accuracy and Delivery
Timeline
Waitress/Bartender
The Runway Bar And Grill
01.2014 - 03.2020
Waitress/Bartender
Hilton Hotel
01.2011 - 01.2014
Waitress/Bartender
Banana Max
01.2008 - 01.2011