Darian Chairez
Dunnellon,US
Overview
8
8
years of professional experience
1
1
Certification
Work History
Network Technician
Quantum Fiber (Wiseconnect)
04.2024 - Current
- Installed and maintained high-speed Quantum Fiber internet services, ensuring optimal performance and customer satisfaction.
- Configured and tested network equipment, including modems and routers, to ensure seamless internet connectivity.
- Provided exceptional customer service by explaining installation processes and troubleshooting solutions in a clear and professional manner.
- Documented installation progress, equipment details, and customer feedback using company systems for accurate record-keeping.
Information Technology Specialist (25B)
United States Army Reserve / Active Duty
06.2017 - Current
- Held a Department of Defense Secret Security Clearance, valid through 2027.
- Provided Tier 1/2 Service Desk support, resolving over 400 trouble tickets within a 10-month period using the BMC Remedy ticketing system.
- Delivered critical communication support during active-duty service, including an overseas combat deployment supporting over 80 personnel across seven Middle Eastern countries.
- Installed Ethernet connections and configured Cisco routers and switches to optimize network performance and reliability.
Network Field Technician lll
Ledcor
10.2023 - 04.2024
- Installed, terminated, and tested fiber optic networks to ensure optimal performance and reliability for ISP infrastructure using an OTDR.
- Maintained complex network fiber infrastructure backbone data centers/hubs for live long-distance fiber.
- Operated and maintained a company vehicle, ensuring adherence to safety regulations, regular upkeep, and accountability for tools and customer equipment.
Network Operations Technician ll
Google (InfoObjects)
07.2023 - 10.2022
- Conducted network operations and system infrastructure checks across nine production environments.
- Diagnosed performance issues by extracting and analyzing statistics from Cisco, Dell, Juniper, and Arista devices.
- Collaborated with team members on projects, enhancing knowledge by creating and utilizing experimental lab environments.
- Managed incident response with structured escalation procedures for production issues, including component, link, and fiber optic failures.
- Upgraded internal system components such as PSUs, CPUs, memory, drives, fans, and NICs to improve system performance.
- Streamlined port and device audits by developing a standardized template for infrastructure documentation.
Education
Network Support Specialist - Network+, Security+, and CCNA Part l & Part ll
ACI Learning
Denver, CO02.2023
Security + - Cyber Security
CompTIA
01-2021
Military Training - Information Technology
Fort Gordon Cyber Center of Excellence
Fort Gordon, GA02.2019
Certification
- Google Cybersecurity, Coursera, 07/01/23
- Security+ ce, CompTIA, 01/01/22
- Google IT Support, Coursera, 05/01/21
Timeline
Network Technician
Quantum Fiber (Wiseconnect)
04.2024 - Current
Network Field Technician lll
Ledcor
10.2023 - 04.2024
Network Operations Technician ll
Google (InfoObjects)
07.2023 - 10.2022
Information Technology Specialist (25B)
United States Army Reserve / Active Duty
06.2017 - Current
Network Support Specialist - Network+, Security+, and CCNA Part l & Part ll
ACI Learning
Security + - Cyber Security
CompTIA
Military Training - Information Technology
Fort Gordon Cyber Center of Excellence
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