Raymond Jackson
Counselor
Newark,NJ
Summary
Accomplished Wellness Mentor at Collaborative Support Programs Of New Jersey, demonstrating unparalleled integrity and dedication. Excelled in fostering mentee independence through goal planning and empathetic guidance, enhancing performance significantly. Skilled in teamwork, leadership, and peer counseling, I've empowered individuals towards achieving educational and career aspirations, maintaining confidentiality and fostering resilience.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Wellness Mentor
Collaborative Support Programs Of New Jersey
10.2023 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Regularly assessed progress and provided feedback to support continued development.
Operations Manager
FedEx Ground
05.2019 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained relationships with external vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Associate
Amazon
09.2018 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Some College (No Degree) - Theology
- [Number] GPA4.0
- Continuing education in [Subject]
Associate of Arts -
05.2025
- [Number] GPA3.2
Associate of Applied Science - Social Sciences
05.2025
- [Number] GPA3.2
Skills
- Teamwork and Collaboration
- Effective Leadership
- Positive Reinforcement
- Organization
- Goal Setting
- Behavior improvements
- Goal Planning
- Empathetic Approach
- Group and individual instruction
- Peer Counseling
Affiliations
- Returning Citizens Support Group LLC
- Collaborative Support Program New Jersey
Certification
- [Area of certification] Training - [2008-2012) Palliative Care Volunteer Training Program
- Powered Industrial Lift Trucks- (2023) State of New Jersey
- Peer Health Educator Training- (2002-2004) Hyacinth AIDS Foundation
Seriously enjoy playing Scrabble
I enjoy playing scrabble because, I feel, spelling helps to increase the brains activity. I've always liked etymology.
Timeline
Wellness Mentor - Collaborative Support Programs Of New Jersey
10.2023 - Current
Operations Manager - FedEx Ground
05.2019 - 08.2023
Associate - Amazon
09.2018 - 03.2019
Drew University - Some College (No Degree), Theology
Essex County College - Associate of Arts,
Essex County College - Associate of Applied Science, Social Sciences
- [Area of certification] Training - [2008-2012) Palliative Care Volunteer Training Program
- Powered Industrial Lift Trucks- (2023) State of New Jersey
- Peer Health Educator Training- (2002-2004) Hyacinth AIDS Foundation
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